A very important problem in the compatibility of the template with Cloudflare

This topic has 5 replies, 3 voices, and was last updated 5 months ago ago by Andrew Mitchell

  • Avatar: mahdar
    MAHDAR
    Participant
    July 21, 2024 at 10:03

    Hello, I hope you are well

    When we activate Cloudflare’s WAF captcha

    The Floating Navigation Panel option in the theme does not work well

    Please watch the video

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2024 at 10:57

    Dear @MAHDAR,

    I hope this message finds you well.

    Could you kindly verify if the issue has been resolved following our recent modifications? The changes were made in the following file:
    et-core-plugin/packages/sales-booster/sales-booster.php

    We appreciate your assistance in confirming the current status at your earliest convenience.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: mahdar
    MAHDAR
    Participant
    July 22, 2024 at 11:17

    Please see the log file

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2024 at 12:16

    Dear @MAHDAR,

    We asked you to check if the Floating menu works correctly now with the settings of your Cloudflare. Could you confirm if the Cloudflare verification is working correct now? Error logs you sent are displayed the process of our previous work on your web-site while we were searching for a solution. You can clear the log file and check if there are any other warnings displayed.

    Kind regards,
    Jack Richardson

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 22, 2024 at 13:45

    Dear MAHDAR,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘A very important problem in the compatibility of the template with Cloudflare’' has been successfully resolved, and the topic is now closed for further responses

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