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About Blog Category Page Header Images….

This topic has 12 replies, 4 voices, and was last updated 7 months, 1 weeks ago ago by Andrew Mitchell

e.uluturk

Participant

May 10, 2024 at 19:37

Hello..
when I add
*Custom page heading image for this category
*Custom size guide image for products of this category
and
*Description after content
these dosnt display on page.
how can I fix this?
thank you

Please, contact administrator
for this information.

#394692 Copied Theme version: 9.2

11 Answers

Tony Rodriguez

Support staff

May 11, 2024 at 09:43

Hello, @e.uluturk,

Thank you for contacting us and for using XStore.

We are pleased to confirm that the features “Custom page heading image for this category,” “Custom size guide image for this category,” and “Description after content” are functioning correctly on our test sites. For your reference, we have recorded a demonstration video which can be viewed at the following link in the private content area: (https://streamable.com/svyywf)

To provide you with more detailed assistance, we kindly request that you share your site’s wp-admin access credentials in the designated private content area. This will allow us to thoroughly review your settings and ensure that our support is as accurate and helpful as possible.

We kindly recommend that you take a complete backup of your site before proceeding.

We appreciate your cooperation and look forward to your prompt response.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#394735 Copied

e.uluturk

Participant

May 11, 2024 at 18:45

hello
not for products
for posts
thank you

#394764 Copied

Tony Rodriguez

Support staff

May 13, 2024 at 05:40

Hello, @e.uluturk,

Thank you for your prompt response.

Have you sorted it out. If you have not yet resolved the matter, could you please provide a screenshot and a detailed description of the problem or clarify your specific goals? This information will greatly assist us in understanding your needs more accurately.

To provide you with more detailed assistance, we kindly request that you share your site’s wp-admin access credentials in the designated private content area. This will enable us to thoroughly review your settings and ensure that our support is as effective and helpful as possible.

We also recommend that you take a complete backup of your site before proceeding, to safeguard your data.

We appreciate your cooperation and look forward to your prompt response.

Best regards,
The 8Theme Team

#394880 Copied

e.uluturk

Participant

May 13, 2024 at 19:19

hello
I added all details.
thank you

Please contact administrator
for this information.

#395007 Copied

Luca Rossi

Support staff

May 14, 2024 at 10:43

Dear @e.uluturk,

We apologize for any confusion caused.

Please note that the images in question are intended solely for Product Categories and must be removed from Post Categories. You can view the specific images here: https://prnt.sc/OfnrUxd9edHn.

Should you have any suggestions for improvement, we warmly invite you to submit a detailed request on our task board at https://www.8theme.com/taskboard/. This will enable our technical team to efficiently review and address your concerns.

Thank you for your attention and cooperation.

Best regards,
The 8Theme Team

#395071 Copied

e.uluturk

Participant

May 14, 2024 at 17:15

hello
ok… I understood that I cant add any top image for blog post category, right?
and
when I write any word for Description after content
it doesnt display.
normally it works, but now it doesnt..
can you help for this
thank you

#395137 Copied

Luca Rossi

Support staff

May 15, 2024 at 06:01

Dear @e.uluturk,

We would like to inform you that the three custom fields you inquired about are specifically designed for Product Categories and, as such, will not be displayed on Post Categories pages.

Please be assured that our development team is aware of this issue and is actively working to address it. The fields in question are scheduled to be removed in forthcoming updates.

Thank you for your understanding and patience.

Best regards,
The 8Theme Team

#395176 Copied

e.uluturk

Participant

May 15, 2024 at 17:39

Thank you.
When your fix it, can you help me?

#395343 Copied

Luca Rossi

Support staff

May 16, 2024 at 04:34

Hi @e.uluturk,

Our dev team is not planning to update the post category archive pages yet.

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/ -If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Thank you for your understanding. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#395369 Copied

Andrew Mitchell

Support staff

May 16, 2024 at 09:44

Hello, e.uluturk,

I hope this message finds you well.

We are pleased to inform you that we have successfully updated the following features for the blog categories on our platform:

1. Custom page heading image for each category.
2. Description placement after content.

Additionally, please be advised that the following option has been removed from the blog categories:
– Custom size guide image for products of this category.

These updates will be included in the upcoming release. We are also sending you the files with these fixes for your review.

Thank you for your attention. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#395432 Copied

Andrew Mitchell

Support staff

May 19, 2024 at 18:04

Dear e.uluturk,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#395877 Copied
Tagged: about, best selling, blog category, page header images, persuasive style, seo friendly, woocommerce themes
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