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About crop the images - by humanistar - on WordPress WooCommerce support

This topic has 15 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

humanistar

Participant

June 22, 2015 at 19:33

Hi

I have my page her The product images in FEATURED PRODUCTS on some example 1024 x 565 but the system will not crop the images to a normal product size like the other ones.

Why?

My setup looks like this:
(X) means checkmark

Woocommers:

Katalog billeder 270×370 px (X)Hard Crop?
Enkelt Produkt Billede 460×628 px (X) Hard Crop?
Produktminiaturebilleder 75×100 px (X) Hard Crop?

Produktgalleri Produktgalleri “X” Aktivér Lightbox for produktbilleder

WP settings:

Thumbnail size Width 150×150 Height
(X)Crop thumbnail to exact dimensions (normally thumbnails are proportional)

Medium size Medium size Max Width 300×300 Max Height
Large size Large size Max Width 1024×1024 Max Height

#70854 Copied Theme version: 3.8 WooCommerce version: 2.3.11

14 Answers

Eva Kemp

Support staff

June 22, 2015 at 20:25

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#70860 Copied

humanistar

Participant

July 1, 2015 at 23:31

Sorry that I type now, had ALOT of stuff to do.

Please, contact administrator
for this information.

#72727 Copied Theme version: IDstore
Eva Kemp

Support staff

July 2, 2015 at 13:22
Hello,

I’ve regenerated thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ . Also please add this code in custom.css file:
```
.product-grid .product-image img {
    height: 122px !important;
}
```
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.
#72825 Copied
humanistar

Participant

July 2, 2015 at 15:16

Thx, it help but now I have a less problem.

The background of the products are not same on some of them, is it becouse the image difference?

http://imgur.com/IIDi3A9

Is it possible to lower the blue-light background to the half? so the white color will be there insted?

Ps.
I had a custem.css before but have inside it from a older backup to the new one.

#72847 Copied
Eva Kemp

Support staff

July 2, 2015 at 15:31
Hello,

Try to use this code in custom.css file:
```
.products_grid .product-grid, .product-slide .product-grid {
  background: white none repeat scroll 0% 0% !important;
}
```
Regards,
Eva Kemp.
#72853 Copied
humanistar

Participant

July 2, 2015 at 15:56

Thx.

Where can I turn off the image error on my page?

http://imgur.com/FoylQj2

and the add to carts, the boxes is flying around.

#72856 Copied
Eva Kemp

Support staff

July 2, 2015 at 16:21
Hello,

1. Go to Theme Options > Shop > Product Page Banner and upload your own banner or delete the link there.

2. Add this code in custom.css:
```
.product-grid .product-name-price {
   height: 60px !important;
}
```
Regards,
Eva Kemp.
#72858 Copied
humanistar

Participant

July 2, 2015 at 17:40

Thx..!

I need to ask becouse some of the products “add to cart, will not change”, and I can see that my host`s PHP version on the domaine is running on PHP 5.4. I can run up to PHP 5.6 ?

Can or will it help, if I change ?

#72871 Copied

Eva Kemp

Support staff

July 2, 2015 at 17:55

Hello,

Please clarify what you mean saying

some of the products “add to cart, will not change”

. How can we replicate the issue?

Regards,
Eva Kemp.

#72875 Copied

humanistar

Participant

July 2, 2015 at 18:02

Those here did not change like the rest.

http://imgur.com/RQxDmcX

#72877 Copied

Eva Kemp

Support staff

July 2, 2015 at 20:15

Hello,

Sorry, but I don’t see such issues. Please check the screenshot:
http://storage2.static.itmages.com/i/15/0702/h_1435864420_4780148_4146371659.png
Clear browser cache and check again or check the site in another browser.

Thank you.
Regards,
Eva Kemp.

#72892 Copied

humanistar

Participant

July 2, 2015 at 20:35

Hi

After I tjek your link I have tryed on Chrome (use this normal), firefox and IE..
Only in IE it show right but not in the other browser`s

#72895 Copied

humanistar

Participant

July 18, 2015 at 23:09

—>

After some hours I still dont understand the problem. I havering problems with the corners in the images that is missing ” the system cutting of corners off ” Can be seen at FEATURED PRODUCTS and under the SHOP also.

I have also install the plugin that you told me:
– Regenerate Thumbnails –

What is wrong or is there a bug?

http://imgur.com/umxP8d5

I have insert 2 links to the crop aeras I have played with

Please, contact administrator
for this information.

#75875 Copied

Eva Kemp

Support staff

July 20, 2015 at 09:18

Hello,

I’ve disabled cropping in Theme Options > Products Page Layout.
Now images are shown fine. Please clear browser cache and check your site.

Regards,
Eva Kemp.

#75917 Copied
Tagged: best selling, crop, images, optimize, resize, themes, woocommerce
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