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About importing data from E-Commerce xml file

This topic has 10 replies, 4 voices, and was last updated 10 years ago ago by Robert Hall

maimeo

Participant

November 4, 2014 at 05:10

Hi, I just bought Blanco theme 3 days ago, it’s a greate theme, but I’m having issue when importing data from Woo Commerce xml files that come along with the theme. It showed up errors like “Failed to import wpsc_product_category Jackets” and “Failed to import “Fashionable Demo Jacket ”: Invalid post type wpsc-product”. So I wonder if you can help me to solve this issue, so that I can import data from xml files, as well as install Wishlist plugin. Any help would be greatly appreciated.

Best Regards.

#23042 Copied

9 Answers

Stan Russell

Participant

November 4, 2014 at 09:38

Hello,
please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#23048 Copied

maimeo

Participant

November 5, 2014 at 02:51

Hello, thank you for the reply, here is my website dashboard: http://myphamxinh.com/wp-admin

Best Regards.

Please, contact administrator
for this information.

#23226 Copied

Eva Kemp

Support staff

November 5, 2014 at 09:38

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#23249 Copied

maimeo

Participant

November 6, 2014 at 02:52

Hi, sorry for not providing you with FTP account, here is the FTP account

Please, contact administrator
for this information.

#23429 Copied

Eva Kemp

Support staff

November 6, 2014 at 12:30

Hello,

Please ask your hosting provider to increase values for upload_max_filesize and post_max_size functions. After that try to import the file again.

Thank you.
Regards,
Eva Kemp.

#23464 Copied

maimeo

Participant

November 7, 2014 at 02:39

Hi, thank you for the support, I will contact my host provider and ask them to increase upload_max_filesize and post_max_size for me.

#23603 Copied

Robert Hall

Support staff

November 7, 2014 at 09:09

Hello,

If this not solve your problem please contact to us again.

Regards,
Robert Hall.

#23623 Copied

maimeo

Participant

November 7, 2014 at 09:42

Hi, thank you so much for the support, I’ve contacted my host provider and asked them to increase apache upload_max_filesize and post_max_size, seems like the articles from xml files had been imported, but still, for some reasons something failed to import. Can you help me solve this? By the way, seems like I cannot install plugin Wishlist from WooCommerce from the theme, can you also check this for me, too? Thank you.

#23631 Copied

Robert Hall

Support staff

November 7, 2014 at 09:47

I’ve installed Wishlist plugin for you. Check it please.

Regards,
Robert Hall.

#23635 Copied
Tagged: data, e-commerce, import, templates, woocommerce, wordpress
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About importing data from E-Commerce xml file

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