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About site speed - by Salih GÜLER - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

Salih GÜLER

Participant

July 12, 2019 at 23:11

Can you support about site speed? i didn’t install my products but website very slow

#217045 Copied Theme version: xstore

6 Answers

Rose Tyler

Support staff

July 13, 2019 at 08:34

Hello,

Please read this article https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
If following these recommendation doesn’t help, provide us with temporary wp-admin and FTP access, we will check what can be done to help you.

Regards

#217051 Copied

Salih GÜLER

Participant

July 13, 2019 at 20:55

please check private area

Please contact administrator
for this information.

#217075 Copied

Salih GÜLER

Participant

July 14, 2019 at 01:24

and ftp

Please contact administrator
for this information.

#217076 Copied

Rose Tyler

Support staff

July 14, 2019 at 08:56

Hello,

We’d love to help you optimize your site but that is outside the scope of our support. As was mentioned above, follow recommendations from our documentation:
– disable all the plugins that you don’t use;
– install and configure cache plugin;
– optimize images, for example, http://prntscr.com/oeri99 ;
– contact your host to find out what can be done from their side to speed up the site;
Because every site is individual, contact us after making mentioned steps and we will check what else can be done in your case.

Regards

#217078 Copied

Ersain

Participant

July 18, 2019 at 11:50

I have the same problem, only the web site is on my computer and the download speed is long

#217344 Copied

Rose Tyler

Support staff

July 18, 2019 at 12:06

Hello @Ersain

Please follow recommendations from this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
After doing the mentioned main steps, create a new topic on the forum with temporary wp-admin access to your site, we will take a closer look.

Regards

#217348 Copied
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