This topic has 10 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Jorge
I chose “Separated layout” and it works. But it´s not showing sales boosters like the progress bar or the countdown. Am i missing something? I´m also using WpBakery, not Elementor.
Thanks for the help!
Hello,
Please provide the URL , temporary wp-admin and FTP access.
Regards
Here are the credentials.
Thank you.
Hello,
Thanks for the reply.
Please provide FTP access also.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Here is the ftp access.
Thank you.
Hello,
Thanks for the reply.
I’ve passed this topic to one of our developers, and I will let you know once get an answer. Please be patient and do not change access.
Thanks in advance.
Regards
Hello,
We checked the problem on our testing web-sites and didn’t find that issue ->
Cart -> https://prnt.sc/9NFsY2HZ8T9J
Checkout -> https://prnt.sc/D6NCqO3Izi2K
We checked your web-site but didn’t find you are using advanced separated layout -> https://prnt.sc/K9sOGa54PHLx
Also, your web-site from the dashboard has the prefix dev. but if to check the frontend there is no such prefix (see details in the Private Content area)
Regards
Please if you want to check the frontend you have to pass a parameter (as in private content area )
Thank you!
Hello,
Thanks for the private details !
We checked your web-site now and there is countdown on cart & checkout pages -> https://prnt.sc/M0WCHJ7hI4Dt , https://prnt.sc/mZcZyg7OrIbT
According to the fact you have Cart/Checkout progress bar disabled in Sales Booster section -> https://prnt.sc/RBz3nWavYod2 You don’t have it shown on frontend. But once you enable it you will have a progress bar shown there -> https://prnt.sc/tQV4RqRAf0k1
If you still find issues, please, provide us screenshots with those problems and step by step details to recreate the issue.
Regards
It worked! Thanks very much for the help.
Tagged: advanced layout, best selling, cart, checkout, themes, woocommerce
The issue related to '‘About the new Cart/Checkout advanced layout’' has been successfully resolved, and the topic is now closed for further responses