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About the prompt for the old version after the plugin update

This topic has 2 replies, 2 voices, and was last updated 8 months ago ago by Tony Rodriguez

bzzxzz

Participant

April 18, 2024 at 09:39

I have regularly updated plugins and themes, but this prompt has appeared multiple times. I clicked to check, but I still don’t know how to handle it. Can I get help from you? Thank you.

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#392086 Copied Theme version: 9.3.6

1 Answer

Tony Rodriguez

Support staff

April 18, 2024 at 09:55

Hello, @bzzxzz,

Thank you for contacting us and for using XStore.

We are pleased to inform you that a new update for the XStore theme will be released today. You can view the details of this update at https://xstore.8theme.com/update-history/

Please update the XStore theme and Xstore core plugin on your site. https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

We kindly recommend that you take a complete backup of your site before proceeding.

Next time, please refrain from updating the WooCommerce plugin until after you have updated the theme. This precaution is necessary to ensure compatibility and functionality.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#392090 Copied
Tagged: old version prompt solutions, plugin update issues woocommerce, resolving woocommerce update prompts, woocommerce plugin update guide, wordpress woocommerce themes update, wordpress woocommerce update troubleshooting
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