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About us page top banner image unable to remove?

This topic has 4 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: khurram virk
    khurram virk
    Participant
    September 11, 2023 at 15:24

    Dear sir

    good day to you!

    can you check why it is not getting changed/removed the banner image of about us page?

    thank you

    Please, contact administrator
    for this information.
    #367231 Copied Theme version: 9.1.13
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2023 at 15:39

    Hello,

    Thank you for contacting us and for using XStore.

    Here it is – https://prnt.sc/UJuhR89sceNE

    Kind Regards,
    8theme team

    #367237 Copied
    Avatar: khurram virk
    khurram virk
    Participant
    September 12, 2023 at 12:21

    Dear Sir

    good day to you!

    we are not able to open the image file.

    https://prnt.sc/UJuhR89sceNE

    thank you

    #367299 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 12, 2023 at 12:37

    Hello, @khurram virk,

    We are writing to inform you that we have successfully uploaded the image on an alternative website. We kindly request you to view it at your earliest convenience. https://imgur.com/Z26DoOv

    Furthermore, we would like to instruct you to make some necessary changes to the ‘About Us’ page. Please proceed to edit the content as required and remove the featured image.

    We trust that these instructions will be of assistance to you.

    Best Regards,
    8Theme’s Team

    #367303 Copied
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