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About WPML - by MlikeMind - on WordPress WooCommerce support

This topic has 54 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

MlikeMind

Participant

February 29, 2016 at 17:23

Hello,

Once again, great theme.

I’m back because last time I asked about translating my website but you suggested me to buy WPML so I did, so I manage to find how to translate manually but on the theme on the top I have that :
[URL=http://www.hostingpics.net/viewer.php?id=287457Capturedecran20160229a171117.png][IMG]http://img11.hostingpics.net/pics/287457Capturedecran20160229a171117.png[/IMG][/URL]

when I click on FR for exemple it does nothing.. so how to manage to create a connection between WPML with the theme like that when I click on “FR” the page in French comes etc..

Thank you!

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53 Answers

MlikeMind

Participant

February 29, 2016 at 17:25

image of the top

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Stan Russell

Participant

March 1, 2016 at 09:29

Hello,

we have added ‘language selector’ widget to your ‘Left side top bar area’ in Dashboard > Appearance > Widgets.
For more details, please check following article as it has detailed guide how to set and customize language switcher: https://wpml.org/documentation/getting-started-guide/language-setup/

Regards,
Stan Russell.

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MlikeMind

Participant

April 24, 2016 at 21:43

Hello,

It says “There are no options for this widget.

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Eva Kemp

Support staff

April 25, 2016 at 08:32

Hello,

As I see French site version is working fine http://storage5.static.itmages.com/i/16/0425/h_1461569568_9028390_01b553200e.png . Please clarify where you see that error and show a screenshot.

Thank you.
Regards,
Eva Kemp.

#122711 Copied

MlikeMind

Participant

April 25, 2016 at 09:26

Hello

Yes I know but I dont want to use that switcher, I want to use that one :
http://www.hostingpics.net/viewer.php?id=527605switcher.jpg

From the theme

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Eva Kemp

Support staff

April 25, 2016 at 10:15

Hello,

That was shown only as an example that our theme is compatible with WPML plugin and you can create multilingual site.

Regards,
Eva Kemp.

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MlikeMind

Participant

May 5, 2016 at 11:40

Hello,

oh… so I can’t use this button ?
I have to use theses ones only? : http://storage5.static.itmages.com/i/16/0425/h_1461569568_9028390_01b553200e.png

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MlikeMind

Participant

May 5, 2016 at 12:03

Why when I try to modify a page that Im translating after I finish, I click on update it comes to that : http://www.hostingpics.net/viewer.php?id=965194Capturedecran20160505a150116.png

Error.

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MlikeMind

Participant

May 5, 2016 at 12:07

when I’m in the error page, after I refresh the page it comes to the page will all my pages but there is nothing :
http://www.hostingpics.net/viewer.php?id=570557Capturedecran20160505a150509.png

Normally it’s like that :
http://www.hostingpics.net/viewer.php?id=701510Capturedecran20160505a150534.png

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Eva Kemp

Support staff

May 5, 2016 at 12:24

Hello,

500 error is related to server configuration.
You have to contact your hosting provider support to check it. Perhaps memory_limit value should be increased.

Regards,
Eva Kemp.

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MlikeMind

Participant

June 5, 2016 at 22:39

Hello,

On my website I have the “latest products” at the bottom page, when I click on a product it comes to the Home page without showing the product.

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Eva Kemp

Support staff

June 6, 2016 at 09:56

Hello,

I don’t see “latest products” on your site. Please show a direct link.

Regards,
Eva Kemp.

#128521 Copied

MlikeMind

Participant

June 6, 2016 at 13:28

Hello,

it’s in French, it’s called “NOS DERNIERS PRODUITS” when I click on one of the 3 products it comes to the home page (ACCUEIL) without showing the product in details (photos, description…)

please look the screenshot:
http://www.hostingpics.net/viewer.php?id=908781Capturedecran20160606a142708.png

#128541 Copied

Eva Kemp

Support staff

June 6, 2016 at 15:11

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

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MlikeMind

Participant

June 8, 2016 at 04:15

Hello,

It still doing the same thing after I’ve done all you said.

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MlikeMind

Participant

June 8, 2016 at 04:17

Please look in the private content the login and password if you can do something

Please, contact administrator
for this information.

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Eva Kemp

Support staff

June 8, 2016 at 09:23

Hello,

You haven’t updated the plugins. Download the archives https://www.8theme.com/download-plugins/ and update them via FTP.

Regards,
Eva Kemp.

#128832 Copied

MlikeMind

Participant

June 8, 2016 at 19:10

Hello,

I have updated in the folder “plugins” via FTP these files :

Screets Live Chat v 2.0.5
Essential Grid v 2.0.9.1
Master Slider v 2.29.0
Ultimate Addons for Visual Composer v 3.16.4
Visual Composer v 4.11.2.1
Revolution Slider v 5.2.5.3
Royal Child Theme 940 bytes
Royal PSD – Corporate 150.37 MB
Royal PSD – Ecommerce 114.67 MB
Royal PSD – OnePage v – part 2 242.71 MB
Royal PSD – OnePage v – part 1 111.85 MB
Royal PSD – Coming Soon Pages 33.18 MB
Royal PSD – SubPages 31.59 MB

but it’s doing the same thing…

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Eva Kemp

Support staff

June 8, 2016 at 19:45

Hello,

I’ve resaved Permalinks settings.
Please clear browser cache and check products now.

Regards,
Eva Kemp.

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MlikeMind

Participant

June 19, 2016 at 19:59

Hello,

I have a little issue when I upload more than 2 photos on gallery images of my product I can’t click on the right to skip the photos only the left “<” works not the “>”. It connects with the quantity button too.. It’s annoying how can I fix that please ?

look the image please : http://hpics.li/f6c6f43

Thank you.

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MlikeMind

Participant

June 19, 2016 at 21:00

Also, when I click on the basket after adding a product, it stays on the same page.

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Eva Kemp

Support staff

June 20, 2016 at 16:09

Hello,

Cart page doesn’t work because you didn’t set Woocommerce Cart and Checkout pages in Woocommerce > Settings > Checkout tab:
http://storage5.static.itmages.com/i/16/0620/h_1466435225_9875496_b30c2454f9.jpeg

Have you removed those pages?
If they are present select them in these settings or create the pages using Woocommerce shoercodes https://docs.woothemes.com/document/woocommerce-shortcodes/ .

We don’t recommend to update Woocommerce plugin till the theme update is released.
We suggest you to revert back to old Woocommerce version from a backup.

Ask your hosting provider support about backup on a server.

After that check your single product page.

Regards,
Eva Kemp.

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MlikeMind

Participant

June 22, 2016 at 06:23

Hello,

Thank you,

I’m translating my website in English, I translated the product and categories already, but I can’t find any product in the English categories of my products I don’t know why.

Also, when you think you will make an update for the theme to solve this problem about the photos of a product (last post http://hpics.li/f6c6f43 )

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Jack Richardson

Support staff

June 22, 2016 at 11:17

Hello,

Theme should be updated approximately in a week.

As I see you set French as default language.
Please refer to WPML articles:
https://wpml.org/documentation/support/translating-woocommerce-sites-default-language-english/

Also I’ve edited Permalinks settings.
Please clear browser cache and check now.

Best regards,
Jack Richardson.

#130603 Copied

MlikeMind

Participant

June 22, 2016 at 18:29

Ok thank you,

I tried to translate with the documentation you gave me.

But this things doesn’t seem to change, it stills in English even when I’m in the French version of the website.

http://hpics.li/6f8b08f

and

http://hpics.li/123f1f5

Thank you.

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Eva Kemp

Support staff

June 22, 2016 at 19:49

Hello,

I’ve rescanned the theme strings in WPML settings and some strings need to be translated in String Translation http://storage7.static.itmages.com/i/16/0622/h_1466621301_8204703_e6cac41c38.jpeg . You need check “royal” domain.

Regards,
Eva Kemp.

#130724 Copied

MlikeMind

Participant

June 25, 2016 at 16:27

Hello,

Thank you,

1) I have put a landing page because I will launch my website soon so when you go to
http://www.AlHanif.net you can see the landing page.

but the thing is when I add http://www.AlHanif.net/contact for example everybody can do this and access to the website before the opening. How can I block the access of all the other pages please ?

2) Also when you will have your new update of the theme please ? Because I’m waiting for that to open because there are a lot of “design bugs” like this :

http://hpics.li/fc4cbe1

Thank you for your help!

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Jack Richardson

Support staff

June 27, 2016 at 09:16

Hello,

1. Please refer to this article http://www.wpbeginner.com/plugins/how-to-restrict-wordpress-site-access-by-ip-or-logged-in-users/ or you can ask your hosting provider support how to open access only for your IP address.

2. We’ll release theme update during this week.

Best regards,
Jack Richardson.

#131156 Copied

MlikeMind

Participant

June 28, 2016 at 03:20

Great, thank you

I have a little issue, I tried to register a new account on my website to see if all the translation is ok on the registration form and it is.

But when I go to “My account” “Addresses” and I want to edit billing address or shipping address there is “State / County *” at the end and I don’t know what it is :

http://hpics.li/ccccbf4

If it means “State” or “Country” I don’t need that because I already have that on the form.
So what is it and can I remove it?

but the thing is that in my admin account when I try to edit the shipping adress for example it works fine and I don’t have “State / County” :

http://hpics.li/bc07454

Thanks

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