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About WPML - by MlikeMind - on WordPress WooCommerce support

This topic has 54 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

Eva Kemp

Support staff

June 28, 2016 at 09:36

Hello,

Please provide us with correct WP admin credentials in Private Content.

Regards,
Eva Kemp.

#131372 Copied

MlikeMind

Participant

June 29, 2016 at 18:12

Hello

Thank you

Please, contact administrator
for this information.

#131744 Copied

Eva Kemp

Support staff

June 29, 2016 at 19:25

Hello,

The credentials are still incorrect.
Please check them.

Regards,
Eva Kemp.

#131764 Copied

MlikeMind

Participant

June 30, 2016 at 01:41

Try this

Please, contact administrator
for this information.

#131797 Copied

Jack Richardson

Support staff

June 30, 2016 at 08:48

Hello,

“State / County” field is shown for specific countries where states are present, for example for USA state may be Arizona, California, so on http://prntscr.com/bmxkx6 .
It will be shown for Shipping Address too if country with states is selected:
http://prntscr.com/bmxlfb

Best regards,
Jack Richardson.

#131833 Copied

MlikeMind

Participant

June 30, 2016 at 14:47

Hello,

I see, Thank you but just for the “United Arabs Emirates” is it possible to modify “State / County” and put “Emirate” ?

Thank you

#131937 Copied

Jack Richardson

Support staff

June 30, 2016 at 14:51

Hello,

Unfortunately Woocommerce settings don’t have such option.

Best regards,
Jack Richardson.

#131939 Copied

MlikeMind

Participant

June 30, 2016 at 16:34

ok and do you know when your update of the theme will be released ?
because I have some major bugs here :

http://hpics.li/e6d921e

http://hpics.li/dcd7b77

And I want to open my website this Monday.

#131971 Copied

Eva Kemp

Support staff

June 30, 2016 at 16:47

Hello,

New update should be released these days.
Meanwhile you can revert back to previous Woocommerce version.

Regards,
Eva Kemp.

#131974 Copied

MlikeMind

Participant

July 4, 2016 at 17:10

Hello,

Still waiting for your new update

Thank you

#132440 Copied

MlikeMind

Participant

July 4, 2016 at 17:12

please

#132442 Copied

Eva Kemp

Support staff

July 4, 2016 at 17:53

Hello,

Royal 2.7.1 version is compatible with Woocommerce v2.6.x.
I’ve select layout without sidebar in Theme Options > Single Product Page as you don’t use any widgets there. Please check single product page now.

You had this code in Cart page editor: <pre>[woocommerce_cart]</pre>
I’ve removed <pre> tags. Check Cart page now.

Regards,
Eva Kemp.

#132453 Copied

MlikeMind

Participant

September 16, 2016 at 21:04

Hello,

Someone made a review of a product in the website but only the customer seems to see it.
I cant see it.

How can I do please thanks.

#139931 Copied

MlikeMind

Participant

September 16, 2016 at 23:14

I can see “1 comment” on the wp admin but I can’t approve it, it’s not showing

#139934 Copied

Jack Richardson

Support staff

September 17, 2016 at 08:12

Hello,

As I see you are using old versions of WordPress, the theme and required plugins.
Please update them to the latest versions and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#139937 Copied

MlikeMind

Participant

September 17, 2016 at 18:26

Hello,

I updated the theme, wordpress and plugins except for ROYAL PSD part 1 and 2 but the comment still doesn’t want to show.

#139954 Copied

MlikeMind

Participant

September 17, 2016 at 18:27

I installed all the plugins too except for Royal PSD – OnePage v – part 1 and 2 and still not working

#139955 Copied

MlikeMind

Participant

September 17, 2016 at 18:31

and now the theme is weird it’s not like before : http://www.hostingpics.net/viewer.php?id=412474Capturedecran20160917a193106.png

#139956 Copied

MlikeMind

Participant

September 17, 2016 at 18:36

ok, I’ve figured it out why it wasn’t showing but now the problem is that the review is only on the english version of the product and not the french one, how can I do to show the review on the both version ?

and please how can I fix the theme because it’s looking weird now : http://www.hostingpics.net/viewer.php?id=412474Capturedecran20160917a193106.png

#139957 Copied

Eva Kemp

Support staff

September 19, 2016 at 08:47

Hello,

Have you edited theme files?
May we reupload the theme?

Regards,
Eva Kemp.

#139989 Copied

MlikeMind

Participant

September 20, 2016 at 03:01

Yes please do it

#140110 Copied

Jack Richardson

Support staff

September 20, 2016 at 08:57

Hello,

I’ve reuploaded theme files.
Please clear browser cache and check the site now.

Best regards,
Jack Richardson.

#140126 Copied

MlikeMind

Participant

September 20, 2016 at 14:40

Hello,

Great it’s working now but one more question, like I said the problem is that the review of a customer is showing only on the english version of the product and not the french one, how can I do to show the review on the both version ?

English version is showing : http://alhanif.net/product/aisha-nidha/?lang=en
French version is not showing : http://alhanif.net/produit/aisha/

thanks

#140212 Copied

Jack Richardson

Support staff

September 20, 2016 at 17:32

Hello,

This is related to WPML configuration. Please refer to this topic https://wpml.org/forums/topic/how-to-show-woocommerce-reviews-in-both-languages/

Best regards,
Jack Richardson.

#140230 Copied
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