This topic has 6 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Jack Richardson
We accidentally deactivated Slider Revolution, and now we can’t get it to reactivate.
Can you help us reactivate? How can we get it done?
Thanks!
Hello,
Do you mean you can’t reactivate it with purchase code or you can’t enable it in Plugins section?
Regards,
Eva Kemp.
Can’t enable in the Plugins section.
Hello,
Please provide us with WP Dashboard and FTP credentials in private content area to check the issue.
Regards,
Jack Richardson.
Credentials have been provided.
Hello,
As I see the Revolution Slider plugin is activated in your WP Dashboard > Plugins section http://prntscr.com/egoxs1
Also you are using old theme and required plugins versions. Please update them to the latest ones.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
All theme required plugins can be downloaded here https://www.8theme.com/download-plugins/
Regards,
Jack Richardson.
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