Accidentally Reset All - by fraser@yourwebsitepa.co.uk

This topic has 16 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 30, 2018 at 22:08

    Hi

    I stupidly reset all in the 8theme options of my Xstore and now i have a number of issues that I can not fix.

    The most important of these is that the nav-toggl is now transparent rendering my mobile site useless 🙁

    The demo that the site was based on was Organic Food.

    Can you help me reset the settings because i really do not want to have to install a back up of the database.

    Id really appreciate your help.

    Many thanks

    Fraser

    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 07:03

    Hello,

    Theme Options > General > Mobile Header Settings > Mobile header text color > Dark.
    Please describe in details the desired result and we will do our best to help you.

    Regards

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 09:30

    Hi Rose,

    It just isnt there. It is transparent. Please see that attached screenshots.

    Do you have any other suggestions?

    https://prnt.sc/jox5l9
    https://prnt.sc/jox5yy

    Thanks

    Fraser

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 09:40

    Hello,

    Please provide temporary wp-admin access (in the Private COntent area) so I can take a closer look.

    Regards

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 09:46

    Thanks Rose,

    I really appreciate your help

    Login details in private content area

    Many thanks

    Fraser

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 10:01

    Please clear cache and check now – http://prntscr.com/joxlpa

    Regards

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 10:07

    HI Rose,

    Its still transparent. I have cleared cache, checked accross browsers and checked my mobile.

    I have noticed that it seems to be there sometimes and sometimes not.

    Any other ideas?

    Many thanks again

    Fraser

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 12:22

    HI Rose

    Have you had any luck with this tricky problem?

    Maybe even if we tray some custom CSS to see if it works?

    Many thanks

    fraser

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:04

    Hello,

    Please check this screenshot http://prntscr.com/jp022n and let me know if this is the desired result. The same I see from mobile on your site. I am a bit confused, what exactly is transparent?

    Regards

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 13:14

    Hi Rose

    seems to be working now..

    What did you change?

    Thanks for your help

    Fraser

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 13:17

    Hi rose

    I just made a change on the page and it has disappeared again

    https://prnt.sc/jox5yy

    f

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 13:56

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Global custom css:

    .header .shopping-container .cart-bag:before {
        color: #1e1e1e !important;
    }

    Then clear cache and check. Let me know the result.

    Regards

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 14:07

    Thanks Rose,

    I have added the custom CSS but the menu toggle button as shown in the screen shot is still not visible.

    https://prnt.sc/jp15mg

    Thanks

    Fraser

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 14:17

    Please add this code also:

    .header .navbar-toggle .icon-bar {
        background-color: #1e1e1e;
    }
    

    Regards

    Avatar: fraser@yourwebsitepa.co.uk
    fraser@yourwebsitepa.co.uk
    Participant
    May 31, 2018 at 14:32

    Thank you Rose,

    Seems to have done the trick.

    Many thanks for your help

    Fraser

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 14:45

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

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