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Accordion and FAQ not working - by pmnb - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

  • Avatar: pmnb
    pmnb
    Participant
    January 28, 2020 at 10:57

    Hello Guys,

    I want to use Accordion and FAQ for our FAQ page, but it does not collapse or close when clicking on it.

    Link : https://mrafropolitan.com/foire-a-questions/

    Please, could you help me with that ?
    I don’t know why it does not work.

    Regards,

    Paul-Marius

    Please, contact administrator
    for this information.
    #228983 Copied Theme version: 4.2
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2020 at 12:33

    Hello,

    Looks that JS minification option http://prntscr.com/qtyk0a causes JS errors on your site https://prnt.sc/qtyh4p and it breaks the FQA element script. Provide us with FTP access to check if this minification error caused by our theme files.

    Regards

    #228996 Copied
    Avatar: pmnb
    pmnb
    Participant
    January 28, 2020 at 13:39

    Thanks for your feedback.
    Please, find access in the Private content area.

    Regards,

    Paul-Marius

    Please contact administrator
    for this information.
    #228998 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2020 at 18:49

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they find a solution. Don’t change access until this happened.

    Regards

    #229016 Copied
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