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Accordion and FAQ not working - by pmnb - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

pmnb

Participant

January 28, 2020 at 10:57

Hello Guys,

I want to use Accordion and FAQ for our FAQ page, but it does not collapse or close when clicking on it.

Link : https://mrafropolitan.com/foire-a-questions/

Please, could you help me with that ?
I don’t know why it does not work.

Regards,

Paul-Marius

Please, contact administrator
for this information.

#228983 Copied Theme version: 4.2

3 Answers

Olga Barlow

Support staff

January 28, 2020 at 12:33

Hello,

Looks that JS minification option http://prntscr.com/qtyk0a causes JS errors on your site https://prnt.sc/qtyh4p and it breaks the FQA element script. Provide us with FTP access to check if this minification error caused by our theme files.

Regards

#228996 Copied

pmnb

Participant

January 28, 2020 at 13:39

Thanks for your feedback.
Please, find access in the Private content area.

Regards,

Paul-Marius

Please contact administrator
for this information.

#228998 Copied

Olga Barlow

Support staff

January 28, 2020 at 18:49

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they find a solution. Don’t change access until this happened.

Regards

#229016 Copied
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