Accordion in the Elementor is super slow and super laggy.

This topic has 5 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Kharim
    Kharim
    Participant
    January 17, 2024 at 01:42

    I am using the Accordion to create our FAQs page.

    Editing the accordion elements and I must day it is super laggy. It took me almost the entire day just to add a few questions and answers on that page.

    Please look into this. Thanks.

    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 17, 2024 at 09:35

    Hello, @Kharim,

    Thank you for bringing this to our attention, and we apologize for any inconvenience you’ve experienced while editing the accordion elements on your FAQs page.

    To address your concern, we’ve thoroughly investigated your site and made adjustments to the FAQ page. During our testing, we did not encounter any lag issues while editing the accordion elements. In fact, the page responded smoothly, and changes were applied promptly.

    For your convenience, we have prepared a video demonstration to visually guide you through the FAQ page editing process. Please click on the link below to view the video:

    https://www.veed.io/view/acd934f4-6db7-4da2-a77c-21733c0bc77f?sharingWidget=true&panel=share

    If, despite our efforts, you continue to experience any issues, we kindly request you to provide more specific details by sharing a video of the mentioned concern. This will greatly assist us in understanding the issue more comprehensively and allow us to provide a more accurate and effective solution.

    Kind Regards,
    8theme team

    Avatar: Kharim
    Kharim
    Participant
    January 17, 2024 at 11:01

    The lagging and slowness occurs when editing the title (the questions) in the accordion.

    Avatar: Kharim
    Kharim
    Participant
    January 17, 2024 at 11:05

    Tested the page editor and seems to be working great. Thanks!

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 17, 2024 at 11:23

    Hello, @Kharim,

    You’re welcome! We are glad to hear that the page editor is working well for you. If you have any more questions or if there’s anything else We can help you with, feel free to let us know. Happy editing!

    Best Regards,
    The 8Theme Team

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