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Account Page Creating Accout not Working

This topic has 2 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

Phillip

Participant

October 28, 2020 at 12:22

Hello, i have a question, when i making a test order in woocommerce tab in Customer Tab it create the customer and in orders creating the order as well.
I tested today the Account Page, i tried to create a new account., after i press the “Sign up” button i see the loading bar run but nothing happen, i dont get email for the account created also there is no any record in wordpress users, or in woocommerce customers. Could you please advise me how can i correct this issue?

Please, contact administrator
for this information.

#256767 Copied Theme version: 7.0.2 WooCommerce version: 4.6.1

1 Answer

Olga Barlow

Support staff

October 28, 2020 at 15:20

Hello,

We checked your site using the default Storefront WooCommerce theme and faced the same issue https://gyazo.com/5f876aeef04cf565d6c915739c1b5a41
So, our theme is not the reason of the registration problem. Contact WooCommerce support to get help with this https://wordpress.org/support/plugin/woocommerce/
We are able to help only if the problem caused by our theme.

Regards

#256801 Copied
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