This topic has 7 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler
hello, some reason when I go to activate the plug-in it just goes back to the same page never actually updates. Am I doing something wrong. Please see screenshot thank you so much
Hello, Frank,
We’ve activated the plugin without any problem on our test site – https://prnt.sc/L3mgBOrpzqwu
Additionally, we encourage you to review the articles below regarding plugin updates and activations for further information:
– Plugin Updates: https://www.8theme.com/documentation/xstore/plugins/plugins-update/
– Activation and Purchase Codes: https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Should you require any further assistance, please do not hesitate to reach out.
Best Regards,
8Theme’s Team
thank you, yes I got it to activate and work but for some reason it won’t allow me to change the layout style. Please see screenshot
thank you, yes I got it to activate and work but for some reason it won’t allow me to change the layout style. Please see screenshot
Hello, Frank,
We would like to inform you that all premium plugins included with our theme are external products for which we have secured the Extended License, allowing us to incorporate them into our theme. Please note that registration of these plugins is not mandatory, as they are fully operational without activation.
The activation feature within these plugins is designed for customers who wish to receive automatic updates and direct support from the plugin developers. Additionally, plugin authors may introduce exclusive or just additional features to encourage customers to purchase the plugins directly from them. Unfortunately, this is a situation that affects not only us but all theme authors on the ThemeForest platform.
We appreciate your understanding.
Best Regards,
8Theme’s Team
Ok thank you for that, I understand
Hello, Frank,
You’re welcome!
Best Regards,
8Theme’s Team
The issue related to '‘Activate Filebird 6 is not working, Please see screenshot’' has been successfully resolved, and the topic is now closed for further responses