Return to previous page

Activate theme breaks wordpress - by James Williams

This topic has 7 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

James Williams

Participant

November 11, 2014 at 15:42

I have installed and tried to activate the theme but my wordpress site simply turns into a blank page when activated.

I noticed that php 5.3 is required and this host was only running php 5.2 so I had it migrated to a 5.3 server. No change.

Please can you help me.. Site in the private content.

Please, contact administrator
for this information.

#24085 Copied

6 Answers

James Williams

Participant

November 11, 2014 at 17:28

Bump. Would like to fix asap so I can begin tuning and learning the theme!

Site is blank white.

av.tyre-wall.com

#24117 Copied

Eva Kemp

Support staff

November 11, 2014 at 18:45

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#24144 Copied

James Williams

Participant

November 11, 2014 at 20:54

Thanks Eva

Please, contact administrator
for this information.

#24170 Copied

Eva Kemp

Support staff

November 12, 2014 at 10:57

Hello,

You’ve provided us with an empty FTP account. There are no site files. Please give us access to be able to view the files.

Thank you.
Regards,
Eva Kemp.

#24234 Copied

James Williams

Participant

November 12, 2014 at 13:05

My apologies. See amended private content.

Please, contact administrator
for this information.

#24250 Copied

Eva Kemp

Support staff

November 12, 2014 at 15:47

Hello,

I’ve enabled debug mode in wp-config.php file and an error has appeared:
Parse error: syntax error, unexpected T_FUNCTION

It means you’re using low php version for your site. Please contact your hosting provider and ask to update it to 5.3 version.
Also ask them to enable allow_url_fopen function and increase values for post_max_size and upload_max_filesize functions.

Thank you.
Regards,
Eva Kemp.

#24282 Copied
Viewing 7 results - 1 through 7 (of 7 total)