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Activated license on website that is no more online

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: Despoina
    Despoina
    Participant
    June 23, 2023 at 10:38

    Hello,

    I’ve created a website that is no longer online because the domain hasn’t been renewed. Now I want to use the license for a new website but I can’t find the installation and neither the license code.

    I can’t use them because it shows me that it is still activated.

    What can we do about it ??

    #360108 Copied Theme version: 8.1.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2023 at 10:58

    Hello, Despoina,

    Thank you for contacting us and for using XStore.

    Please check the Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #360113 Copied
    Avatar: Despoina
    Despoina
    Participant
    June 28, 2023 at 09:15

    Hello,

    Please check the private content

    Please contact administrator
    for this information.
    #360530 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2023 at 09:28

    Hello, Despoina,

    Please add your coder for your account on our site, then you will be able to see where codes are used and you will be able to deactivate domains – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

    Kind Regards,
    8theme team

    #360532 Copied
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