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Activating required plugins causes Internal server Error

This topic has 9 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Robert Hall

Sideshore

Participant

June 30, 2015 at 09:57

Hi,

When activating the required plugins, I keep getting an Internal Server Error that crashes the admin of WordPress. Somewhere there seems to be a conflict between the plugins, because I can activate them each by it’s own. I have given it various attempts and tried installing activating them in a different order, but this does not seem to matter.

The non-helpful default error message
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

Please, contact administrator
for this information.

#72322 Copied Theme version: 2.0 WooCommerce version: 2.3.11

8 Answers

Robert Hall

Participant

June 30, 2015 at 10:41

Hello,

Could you please clarify what plugins you tried to activate?
Also please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#72330 Copied

Jack Richardson

Support staff

June 30, 2015 at 10:42

Hello,

The problem is caused by your server configuration.
Please check what memory_limit value is set. If it’s low you should ask your host to increase it, also increase post_max_size and upload_max_filesize values. Make sure allow_url_fopen function is enabled.
If everything is set correctly then provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#72331 Copied

Sideshore

Participant

June 30, 2015 at 11:35

Hi Jack,

thank you kindly for the fast response:
memory_limit = 128M
post_max_size = 30M
upload_max_filesize = 100M
allow_url_fopen = on
see: http://mozzienets.com.au/phpinfo.php

It happens for instance when I activate
Essential Grid
Master Slider WP
Revolution Slider
Ultimate Addons for Visual Composer

Other details in private section

Warm Regards,
Josh

Please, contact administrator
for this information.

#72344 Copied

Jack Richardson

Support staff

June 30, 2015 at 12:40

Hello,

I’ve activated the plugins for you.
Please check them.

You need update the plugins to the latest versions. You can download them here:
https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

#72361 Copied

Sideshore

Participant

July 2, 2015 at 01:21

Hi Jack,

thanks a million! Would you have the time to inform me what the issue was?

Warm Regards,
Jeroen

#72730 Copied

Jack Richardson

Support staff

July 2, 2015 at 08:38

Hello,

I activated the plugins without any problems, no errors weren’t there.

Best regards,
Jack Richardson.

#72762 Copied

Sideshore

Participant

July 2, 2015 at 08:57

Hi Jack,

weird. But ok, thank you for your time and effort!

Best Regards,
Jeroen

#72772 Copied

Robert Hall

Participant

July 2, 2015 at 08:58

Hello,

You’re welcome!

Regards,
Robert Hall.

#72774 Copied
Tagged: activation, internal server error, plugin, template, woocommerce, wordpress
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Activating required plugins causes Internal server Error

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