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All Imported successfully but Still Site looks messy and lots of errors on page

This topic has 21 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

VWin

Participant

March 24, 2021 at 07:57

Theme install is success but website looks messy and lots of errors on main page

Please, contact administrator
for this information.

#280662 Copied Theme version: 7.2.6

20 Answers

Rose Tyler

Support staff

March 24, 2021 at 08:52

Hello,

Thanks for contacting us.
It looks like WPBakery plugin was not activated.
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/
If you need any further assistance, provide temporary wp-admin access.

Regards

#280671 Copied

VWin

Participant

March 24, 2021 at 18:33

Thank you… the Demo site is loading properly now.

#280841 Copied

VWin

Participant

March 25, 2021 at 07:40

Hi,
I have the following Quries

1. In “Mobile version” of the site, in individual item view, there is a huge blank space inbetween the product photo and the ‘Add to cart’ items. How to remove the blank space? >> Pls see the Private Content area for the link.

2. Do i need to download all the Plugin downloads form http://www.8theme.com downloads section and manually install the plugins? Coz many plugins are asking for Purchase Key after installing from Xstore setup wizard?

3. Also, Pls help to increase the Page load time.. its slow currently.

Please contact administrator
for this information.

#280867 Copied

Rose Tyler

Support staff

March 25, 2021 at 08:24

Hello,

Thanks for the reply.
1) Download slick.min.js file from this page – https://dropmefiles.com/7FuTZ , reupload the file into wp-content/themes/xstore/js/libs/ folder, via FTP. Then clear cache and check.
2) You do not need all plugins that come bundled with the theme, read description of plugins and activate required. Every plugin slows down site a bit, so there is no need to activate plugins that you do not plan to use.
Plugins can be installed via XStore > Plugins Installer or manually using archives from this page – https://www.8theme.com/downloads/ Purchase Key is not required for plugins, read here – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
3) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#280876 Copied

VWin

Participant

March 25, 2021 at 19:48

Hi,
Replacing slick.min.js didn’t fix the issue.. there is still a huge space between item pic and the add to cart buttons. Issue is only confined to Mobile site.

#281075 Copied

Rose Tyler

Support staff

March 25, 2021 at 19:56

Hi,

I’ve checked your site. The issue is fixed. Please clear cache of your mobile browser and check one more time.

Regards

#281076 Copied

VWin

Participant

March 25, 2021 at 21:19

Ok its working now.
Thanks

#281083 Copied

Rose Tyler

Support staff

March 26, 2021 at 08:04

You’re welcome!

Regards

#281110 Copied

VWin

Participant

March 26, 2021 at 21:09

Hi,

1. On the PC/Laptop version, On Main Page, Hovering over the categories is erroring out with JUNK. The drop down menu is showing all JUNK.

2. Apart from adding product from WooCommerce, is there any other way of adding
(a) single product and (b) Bulk import template?

Please contact administrator
for this information.

#281279 Copied

Rose Tyler

Support staff

March 27, 2021 at 09:36

Hi,

1) Activate the Massive Addons plugin.
2) I am not sure what you are looking for, please describe the request in more detail.

Regards

#281327 Copied

VWin

Participant

March 27, 2021 at 20:29

Thanks, Reinstalled the Massive addon plugin and it fixed.

2) This is a Multivendor marketplace theme, to make products upload to my site easy for vendor… is there a way for them to upload? how can they register as vendor?

#281424 Copied

Rose Tyler

Support staff

March 28, 2021 at 08:30

Hello,

Check the documentation of the vendor plugin. If you mean WCFM – WooCommerce Multivendor Marketplace plugin – https://wclovers.com/knowledgebase/wcfm-marketplace-vendor-registration/ , read more https://wclovers.com/knowledgebase_category/wcfm-marketplace/ Check forum on the plugin – http://prntscr.com/10xvhqo https://wordpress.org/support/plugin/wc-multivendor-marketplace/

Regards

#281454 Copied

VWin

Participant

April 2, 2021 at 20:27

Hi,

I am trying to edit FOOTER…..when i edit the “Static Blocks” the editor is showing up all the HTML blocks/code instead of Plain english..

SAMPLE:-
[vc_row full_width=”stretch_row” content_placement=”middle” et_uniqid=”et_custom_uniqid_5ff8218500d34″ css=”.vc_custom_1610696281718{margin-bottom: 25px !important;padding-top: 35px !important;padding-bottom: 35px !important;background-color: #e95d2a !important;}” _et_uniqid=”et_custom_uniqid_new_6001464fd3385″ el_class=”footer-niche-market02″ css_xs=”.vc_custom_1610696281723{padding-top: 30px !important;paddin…….

#282358 Copied

Rose Tyler

Support staff

April 3, 2021 at 06:58

Hello,

Thanks for the reply. You need to enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#282373 Copied

VWin

Participant

April 4, 2021 at 19:37

Hi,
I have followed the link you provide and configured the WPBakery as shown in article.
After that i have edited the Static blocks but the updated info is not reflecting on the main/front page, Instead it is still showing the demo content. This is happening with all static blocks. Purging cache also has no effect.
I have saved/updated the page.. nothing helps for the Static blocks.

#282555 Copied

Rose Tyler

Support staff

April 4, 2021 at 19:48

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#282559 Copied

VWin

Participant

April 4, 2021 at 19:59

Credentials shared in Private content area

Please contact administrator
for this information.

#282562 Copied

Olga Barlow

Support staff

April 5, 2021 at 15:05

Hello,

I see that you imported Elementor version, not the WPBakery then use Elementor to edit footer Static Blocks https://prnt.sc/114x4r6

Regards

#282656 Copied

VWin

Participant

April 5, 2021 at 18:38

Thank you!.. It is working with Elementor.

How Do i change it back to WPBakery?.. I tried disabling Elementor and enabling WPBakery plugin but it was not that clean as Elementor.

#282699 Copied

Olga Barlow

Support staff

April 5, 2021 at 20:19

Hello,

It does not work in this way. You need to import WPBakery version from the beginning. You
can’t just switch from Elementor demo content to WPBakery. So, if you want WPBakery version you need to reset your WP installation and import WPBakery version.

Regards

#282724 Copied
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