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Active link on menu not working - by Cr3atorf1lm

This topic has 7 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Cr3atorf1lm

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    October 22, 2021 at 08:38

    Hi there,
    the active link of the menu items is always shoing the home page, even when i chosing other menu items.
    Please advice

    #306151 Copied Theme version: 8.08
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 22, 2021 at 08:54

    Hello,

    Could you record a video or provide screenshots?

    Regards

    #306154 Copied
    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    October 22, 2021 at 13:33

    please check the uploaded video on the link
    as you can see no matter which menu item i choose, the underline goes to home page

    Please contact administrator
    for this information.
    #306208 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 22, 2021 at 13:38

    Thanks for the video. Please provide temporary wp-admin and FTP access.

    Regards

    #306209 Copied
    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    October 25, 2021 at 09:16

    Hi
    please find the access that you have asked.
    Regards
    George

    Please contact administrator
    for this information.
    #306427 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2021 at 14:11

    Hello,

    Fixed. Clear cache and check now.

    Regards

    #306461 Copied
    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    October 26, 2021 at 11:16

    Hi
    it was fixed but something came up and had to restore a previous backup so it is not owrking again.
    Can you please adivce again?
    do you need access again to wp and ftp?
    regards
    George

    #306552 Copied

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The issue related to '‘active link on menu not working’' has been successfully resolved, and the topic is now closed for further responses

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