Return to previous page

URGENT add hierarchy to filter by product category

This topic has 12 replies, 4 voices, and was last updated 2 months, 3 weeks ago ago by Jack Richardson

chara_wedsolution

Participant

February 1, 2024 at 11:53

hi, I would like to set the product categories in the search filters with more order: I would like to see the hierarchy and the possibility of giving css styles only to the macro category.

it currently displays as an infinite list with no differentiation.

how can I do it? do I have to modify from code? Can you tell me the function to modify and what file it is in and how to modify the code?

thank you

Please, contact administrator
for this information.

#382102 Copied Theme version: 9.2.2

11 Answers

Tony Rodriguez

Support staff

February 1, 2024 at 12:35

Hello, @chara_wedsolution,

Thank you so much for purchasing our theme and contacting our support center.

Should you wish to review the available styles, kindly proceed to the following location within your dashboard: XStore > Theme Options > Header Builder > Search > Fancy Select Option > ON. For your convenience, a visual reference has been provided at the following link: Under the Private Content Area

Additionally, you have the flexibility to tailor the style to your preferences by incorporating custom CSS code. This can be achieved by entering your custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS, and then ensuring to publish your changes.

We trust this information will be of assistance to you. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm regards,
The 8Theme Team.

Please contact administrator
for this information.

#382110 Copied

chara_wedsolution

Participant

February 1, 2024 at 12:46

No, I mean category filter in the shop side bar (as you can see in the link I left in the private content area)

Please contact administrator
for this information.

#382111 Copied

Tony Rodriguez

Support staff

February 1, 2024 at 13:23

Hello, @chara_wedsolution,

I hope this message finds you well.

We are writing to inquire if your intention is to exclusively modify the styling of the parent categories within the shop sidebar category filter. It appears that the hierarchical structure of your categories is already established, with child categories neatly nested beneath their respective parent categories, accompanied by an arrow for expansion and collapse, as indicated in the private content area (1 screenshot).

Should you wish to specifically alter the color, size, or font of the parent categories alone, this would necessitate the application of Custom CSS code.

However, if our understanding does not align with your requirements, We kindly request that you provide a more detailed explanation of your concerns so that we may assist you more effectively.

Thank you for your attention to this matter. We look forward to your clarification.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#382115 Copied

chara_wedsolution

Participant

February 1, 2024 at 14:08

Now you can see it correct because I changed the element, I put the standard Woocommerce category filter. I have this problem with the theme filters (which you no longer see precisely because I need to see the hierarchy with urgency) but I really liked that with your filter it was possible to check multiple categories, which is not possible do with the woo commerce standard.

Please contact administrator
for this information.

#382119 Copied

Tony Rodriguez

Support staff

February 2, 2024 at 07:03

Hello, @chara_wedsolution,

Thank you for your response

Should you desire to include a category check within your sidebar widget, kindly proceed to your WordPress dashboard. From there, navigate to ‘Widgets’, then select ‘Shop sidebar’, and subsequently choose the ‘XStore filter product by categories widget’. Please proceed to add it to the shop sidebar area.

For your convenience, we have provided an image for reference. https://ibb.co/jhDMgc1 & https://imgur.com/3qFLZMe

We trust this guidance will be of assistance to you.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm regards,
The 8Theme Team

#382176 Copied

chara_wedsolution

Participant

February 2, 2024 at 09:14

yes I know I understand. I know how to add it thanks. my problem is that both macrocategories and subcategories come in alphabetical order, instead I need to see the macrocategories in order and under each one its subcategories.

I have two widgets to show categories
– the standard woocommerce widget which shows me graphically exactly how I want them but does not offer me the possibility of multi-selection via checkbox
– your theme’s widget instead offers me the multiselection I want but the categories and subcategories are not in order, it is not clear to the customer

I hope you understand my problem now

#382190 Copied

Tony Rodriguez

Support staff

February 2, 2024 at 09:31

Hello, @chara_wedsolution,

Thank you so much for purchasing our theme and contacting our support center.

We acknowledge the concerns you have brought to our attention and appreciate the opportunity to assist you. To provide you with a comprehensive understanding of the matter, we have created an instructional video on our test site. We kindly request that you view the video in its entirety for your reference. https://streamable.com/evndc7

We trust that this resource will be beneficial to you. Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#382194 Copied

chara_wedsolution

Participant

February 2, 2024 at 09:38

sure they are in order in the theme widget but the SUBCATEGORIES are not under the parent categories….. I’m sorry but I don’t know how to explain it anymore, perhaps the attachment in the private box can help you.

Thank you

Please contact administrator
for this information.

#382196 Copied

Tony Rodriguez

Support staff

February 2, 2024 at 09:49

Hello, @chara_wedsolution,

We regret to inform you that, as you have correctly pointed out, the current version of the XStore filter products by categories widget does not support the display of subcategories as depicted in the provided screenshot: https://ibb.co/Qv0HFzD

We apologize for any inconvenience this may cause and appreciate your understanding.

You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Kind regards,
The 8Theme Team

#382198 Copied

Offcomer

Participant

August 30, 2024 at 18:59

Hi @chara_wedsolution,
Did you post a request in the TaskBoard for this feature? I’ve checked but I cannot see it, so I cannot up-vote it (which I really would like to do as I think this is just a no-brainer).
While setting up hierarchical sub-categories may look promising when working on the Product Categories page, ending up with a single, unordered, one-line-deep list on the live Products Archive page just doesn’t make sense.
Or am I too missing something?
(Though according to the Tutorial here – https://www.8theme.com/documentation/xstore/video-tutotials/woocommerce-product-categories-tags-attributes/ – I don’t seem to be).
Cheers,

Files is visible for topic creator and
support staff only.

#412434 Copied

Jack Richardson

Support staff

September 2, 2024 at 08:42

Dear @chara_wedsolution,

We hope this message finds you well. We would like to direct your attention to our response to a query similar to yours, which can be found at the following link: https://www.8theme.com/topic/issues-with-categories-filters-on-our-website/#post-408509.

We also wish to extend our gratitude to @Offcomer for his valuable insights. We greatly appreciate the communication and the supportive exchange of ideas among our clients.

Thank you for your engagement with our community.

Kind regards,
Jack Richardson
The 8Theme Team

#412655 Copied
Tagged: product category filter, woocommerce themes
Viewing 12 results - 1 through 12 (of 12 total)