URGENT add hierarchy to filter by product category

Hello, @chara_wedsolution,

Thank you so much for purchasing our theme and contacting our support center.

Should you wish to review the available styles, kindly proceed to the following location within your dashboard: XStore > Theme Options > Header Builder > Search > Fancy Select Option > ON. For your convenience, a visual reference has been provided at the following link: Under the Private Content Area

Additionally, you have the flexibility to tailor the style to your preferences by incorporating custom CSS code. This can be achieved by entering your custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS, and then ensuring to publish your changes.

We trust this information will be of assistance to you. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm regards,
The 8Theme Team.

Hello, @chara_wedsolution,

I hope this message finds you well.

We are writing to inquire if your intention is to exclusively modify the styling of the parent categories within the shop sidebar category filter. It appears that the hierarchical structure of your categories is already established, with child categories neatly nested beneath their respective parent categories, accompanied by an arrow for expansion and collapse, as indicated in the private content area (1 screenshot).

Should you wish to specifically alter the color, size, or font of the parent categories alone, this would necessitate the application of Custom CSS code.

However, if our understanding does not align with your requirements, We kindly request that you provide a more detailed explanation of your concerns so that we may assist you more effectively.

Thank you for your attention to this matter. We look forward to your clarification.

Best Regards,
The 8Theme Team

Hello, @chara_wedsolution,

Thank you for your response

Should you desire to include a category check within your sidebar widget, kindly proceed to your WordPress dashboard. From there, navigate to ‘Widgets’, then select ‘Shop sidebar’, and subsequently choose the ‘XStore filter product by categories widget’. Please proceed to add it to the shop sidebar area.

For your convenience, we have provided an image for reference. https://ibb.co/jhDMgc1 & https://imgur.com/3qFLZMe

We trust this guidance will be of assistance to you.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm regards,
The 8Theme Team

Hello, @chara_wedsolution,

Thank you so much for purchasing our theme and contacting our support center.

We acknowledge the concerns you have brought to our attention and appreciate the opportunity to assist you. To provide you with a comprehensive understanding of the matter, we have created an instructional video on our test site. We kindly request that you view the video in its entirety for your reference. https://streamable.com/evndc7

We trust that this resource will be beneficial to you. Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, @chara_wedsolution,

We regret to inform you that, as you have correctly pointed out, the current version of the XStore filter products by categories widget does not support the display of subcategories as depicted in the provided screenshot: https://ibb.co/Qv0HFzD

We apologize for any inconvenience this may cause and appreciate your understanding.

You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Kind regards,
The 8Theme Team

Dear @chara_wedsolution,

We hope this message finds you well. We would like to direct your attention to our response to a query similar to yours, which can be found at the following link: https://www.8theme.com/topic/issues-with-categories-filters-on-our-website/#post-408509.

We also wish to extend our gratitude to @Offcomer for his valuable insights. We greatly appreciate the communication and the supportive exchange of ideas among our clients.

Thank you for your engagement with our community.

Kind regards,
Jack Richardson
The 8Theme Team