Add main domain name in the registration of theme

This topic has 6 replies, 3 voices, and was last updated 2 months ago ago by Andrew Mitchell

  • Avatar: Imran_Khalid
    Imran Khalid
    Participant
    September 28, 2024 at 17:26

    Hello,

    I was working on the staging website (Private Area) and now I want to make this live and wanted to add the main domain name in the registration.(Please see the screenshot in PCA) Live Domain:
    There are currently no activated domains yet.

    Can you please add the main domain name (PCA)

    Please check and advice.
    Thanks,

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Imran_Khalid
    Imran Khalid
    Participant
    September 29, 2024 at 07:53

    could you please response as it’s urgent.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2024 at 08:17

    Hello, Imran Khalid,

    We apologize for the delay in responding to your inquiry. Thank you for your patience and understanding.

    Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

    The activation information displayed on your account page is automatically updated when you register the theme on a site using your purchase code.

    To remove a domain from your account page:
    – Visit your account page at https://www.8theme.com/account-user/?user_id=21899 and deactivate the old domain https://prnt.sc/hAqVFk1Gu5qQ

    Proceed to your new website and re-register the theme (cancel the current activation https://prnt.sc/nbSq_4MQgmSP and then enter your purchase code for reactivation).
    By completing these steps, the information regarding the correct website address will be updated in your profile on our site.

    Best Regards,
    8Theme’s Team

    Avatar: Imran_Khalid
    Imran Khalid
    Participant
    September 29, 2024 at 13:00

    I have moved my website but still there xstore dashboard showing the staging URL… (check private contents)

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2024 at 13:41

    Hello, Imran Khalid,

    https://prnt.sc/41fFZSIyJpnb – done, the result – https://prnt.sc/WFB3WGg-oa1_

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 29, 2024 at 13:56

    Dear Imran Khalid,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘add main domain name in the registration of theme’' has been successfully resolved, and the topic is now closed for further responses

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