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Add Mega menu doesnt work when clicking element

This topic has 2 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

gewoonbovenaan

Participant

June 27, 2024 at 10:11

Hi Somehow when i click ”add mega menu” nothing happens. Any idea why this happens? https://gyazo.com/1e04d4a56c1bd96a8602a0d12f81938e
Also i want to create this https://gyazo.com/2f5084811837ad60f552d755b2027b59
hover a text and see another image. How to achieve this?

Please, contact administrator
for this information.

#402014 Copied Theme version: 9.3.13

1 Answer

Rose Tyler

Support staff

June 27, 2024 at 11:09

Hello gewoonbovenaan,

Thank you for reaching out to us with your queries.

1/ We recommend that you disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing compatibility issues with our theme.

Also, try to downgrade the PHP version to 8.1.

2/ There is no such option, unfortunately.
We encourage you to submit your request on our Taskboard at https://www.8theme.com/taskboard/ . Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

Best Regards,
8Theme’s Team

#402031 Copied
Tagged: add mega menu, best selling, clicking element, mega menu, troubleshooting, woocommerce support, woocommerce themes
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