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Add new plugin option not available - by Jennifer

This topic has 3 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Jennifer

  • Avatar: Jennifer
    Jennifer
    Participant
    December 30, 2021 at 16:02

    Hello,

    I have this problem issue on my site.
    I don´t have access to add new plugins.
    On the plugin page, there is no Add new button, and if I try to access directly with the link, it tells me I dont have access.
    But I am an admin.
    Very strange.
    Do you have any thought on why this could happen?

    regards,

    Plugin

    plugin

    Please, contact administrator
    for this information.
    #313451 Copied Theme version: 8.0.11
    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 30, 2021 at 17:02

    Hello,

    Our theme doesn’t have any limitations for this. Do you have this issue when any other default WP theme is enabled? If yes then contact WordPress support.

    Regards

    #313453 Copied
    Avatar: Jennifer
    Jennifer
    Participant
    December 30, 2021 at 20:01

    Hi Olga,

    Thanks for the reply.
    I checked the files and was able to fix the issue.
    Thank you!

    regards,

    #313464 Copied

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