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Add new post not working - by Gurvinder kaur

This topic has 4 replies, 2 voices, and was last updated 6 years ago ago by Olga Barlow

Gurvinder kaur

Participant

November 21, 2018 at 19:23

I have updated wp bakery plugin but after that add new post, new product, new page not working and all pages is blank.

Please, contact administrator
for this information.

#204335 Copied Theme version: 5.1.1 WooCommerce version: 4.9.8

3 Answers

Olga Barlow

Support staff

November 22, 2018 at 09:11

Hello,

We have checked your site and don’t see problem with posts. Have you sorted out or still have a problem? Do you have problem on frontend or backend? If your problem is related to backend can you, please, provide me temporary Dashboard and FTP access to your site?

Regards

#204344 Copied

Gurvinder kaur

Participant

November 22, 2018 at 17:55

I give details in private content area

Please contact administrator
for this information.

#204717 Copied
Olga Barlow

Support staff

November 23, 2018 at 15:11
Hello,

From your description, it is server resource shortage or server settings.
If your server is using mod_security or FastCGI handler for PHP you need to contact with your hosting provider and ask to increase the maximum body length value.
I have added code in your .htaccess file to implement this but it would be better if the provider changes it in the server settings.
```
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
```
Regards
#204785 Copied
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