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Add new product pulls blank screen - by pro2know

This topic has 2 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

pro2know

Participant

February 4, 2015 at 13:50

Hello,

I have been using cvs product import and have 1,918 products and now when I try to add more it says “Something went wrong. We could not make a connection with the server. Check your permissions and rights the do ajax requests.” I try to load a product by adding one at a time and it just pulls up a blank white page. When I try to delete a product it says something went wrong. Do you have any suggestions. I am on a local server but trying to load it to a temp site but taking a while to transfer. I am using royal theme.

Any advice would be great.
Thanks
James

#39742 Copied

1 Answer

Eva Kemp

Support staff

February 4, 2015 at 14:24

Hello,

The problem may be you’re lack of memory. Try to increase memory_limit value in php.ini file.

Thank you.
Regards,
Eva Kemp.

#39751 Copied
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