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Add to bag button – issue - by andreataylor

This topic has 7 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

andreataylor

Participant

March 24, 2017 at 17:19

Hi there,

When I click an Add to Bag button on the Home page (featured products), the product is added to the bag – as expected. However, if I click Add to Bag again, it doesn’t say ‘product already added to bag’ or something like that. Instead, the loading icon just keeps going around and around. We recently updated the theme – I’m sure the Add to Bag button disappeared if the product had already been selected?

Any advice much appreciated,

Andrea

Please, contact administrator
for this information.

#157857 Copied Theme version: Version: 3.0.3 WooCommerce version: 2.6.11

6 Answers

Jack Richardson

Support staff

March 27, 2017 at 09:00

Hello,

You need to update the theme and required plugins as you were instructed in your previous topic https://www.8theme.com/topic/visual-composer-no-longer-working/

Regards,
Jack Richardson.

#157940 Copied

andreataylor

Participant

April 29, 2017 at 16:38

Hi Jack,

We updated the theme and required plugins as you instructed. However, it has not solved the issue.

The ‘Add to Bag’ button remains even though the product has already been added to the bag.

Your help is much appreciated,

Andrea

#161756 Copied

andreataylor

Participant

May 5, 2017 at 10:10

Hi Jack,

We have still have the same issue. We are using Featured Products on the Home page. There are 2 issues:
– the ‘Add to Bag’ button still reads ‘Add to Bag’ even after the product has been added to the bag
– if you click the ‘Add to Bag’ button, it sometimes take you to the product page and other times it displays the ‘Successfully added to your shopping bag’ message i.e. it is not consistent.

Any advice appreciated,

Many thanks, Andrea

#162245 Copied
Rose Tyler

Support staff

May 8, 2017 at 14:39
Hello,

Sorry for the delay.
1. Please check it on our demo https://8theme.com/demo/legenda/
2. It takes you to the product page when you have woocommerce message, but you have css code that hides it. Try to add this code in style css of your child theme and check:
```
.single-product .woocommerce-error {
        background-color: #f45b5b !important;
}
```
Regards,
Rose Tyler.
#162548 Copied
andreataylor

Participant

May 11, 2017 at 08:52

Ok thank Rose,

I see what is happening.

Our confusion was that this didn’t happen until we updated Legenda theme. Previously, when you clicked ‘Add to Bag’ on one of the Featured Products on the Home page, the ‘Add to Bag’ button then disappeared, as it is not possible to add more than one (all the products are one-off pieces). This is much more logical than letting the customer add another product and then be taken to the product page and shown an error message saying that actually, you can’t add it!

But thank you again for clarifying what is going on here.

Many thanks, Andrea

#162776 Copied

Rose Tyler

Support staff

May 11, 2017 at 10:32

Hello,

You’re welcome!

Regards,
Rose Tyler.

#162810 Copied
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