Add to cart and buy now adding 2 quantity

This topic has 6 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Prashant
    Prashant
    Participant
    June 10, 2023 at 11:29

    on the product page:
    When someone click ADD TO CART button and after that BYE NOW button, 2 quantities are added to cart. (as this is common behavior of our most of the COD buyers)

    It should be like if 1 quantity is already on the cart, BUY NOW button should not add another quantity to cart.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2023 at 07:46

    Hello, Prashant,

    Thank you for contacting us and for using XStore.

    The mentioned behavior, you can see on our demos, so it is not a bug, but a predefined functionality.

    You can disable the Buy Now button, and enable “Redirect to the cart page after successful addition” via WooCommerce > Settings > Products > General > Add to cart behavior.

    Kind Regards,
    8theme team

    Avatar: Prashant
    Prashant
    Participant
    June 13, 2023 at 14:31

    Thank you for the reply.

    But for me this function is problem as if the product is already in the cart and one more quantity is added by BUY NOW button.

    help me to change functionality of BUY NOW button. I want BUY NOW button to not to increase quantity if product is already in the cart.

    Please recommend code for that.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2023 at 15:33

    Hello, Prashant,

    Thank you for your response.

    We can’t recommend code for you, because there is no quick solution. It requests additional customization in files, which is outside the scope of our basic support.
    If you want paid Customization services submit a customization request to WPKraken team.

    The next custom CSS code can be used (Theme Options > Theme custom CSS) to hide the “Add to cart” button from single product page:

    .single-product .single_add_to_cart_button:not(.et-single-buy-now) {
        display: none;
    }
    .single-product div.quantity~.et-or-wrapper {
        display: none;
    }

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Prashant
    Prashant
    Participant
    June 19, 2023 at 08:51

    The buy now button is the most essential thing, so I don’t want to remove it.

    “Please add an option to reset the cart by clicking on the Buy Now button like other plugin providers”

    This seems to bug for me now, as many customers are complaining about the multiple quantities added to the cart after clicking on the buy now button.

    PLEASE

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2023 at 10:38

    Dear Prashant,

    Please post your request on our Taskboard at https://www.8theme.com/taskboard/ , so developers team read it. If this request receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.
    Right now there is no ready solution, and additional customization in files is outside the scope of our basic support.
    You were able to see how the Buy Now button works on our demos before purchase, so it is not a bug and we did not receive complaints before.

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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