This topic has 5 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Awais Ahmed
hi,
When I click on the buy button in the mobile version of my website, it is directed to the top of the page. Shouldn’t there be a bit of warning here? because the user cannot understand that he has to choose a color!
https://snipboard.io/ZBLb9C.jpg
And when I opened a support request to your team, the following conversation occurred.
Rose write:
Hello,
There is no such option by default, please submit your request here – https://www.8theme.com/taskboard/ and our dev team will analyze how many people needs this also.
Regards
Me:
I think you misunderstood what I was trying to say. Check it out in your own demo by using this page and watching the video! If I click the Buy Now button without choosing a color or size, it jumps to the top of the page, but when I make selections, it jumps up.
do you think this is normal? How will the customer continue shopping? Or shouldn’t the buy now button go directly to the purchase page?
https://gyazo.com/71fda3830dfde7866d87b27e37be555d
https://www.loom.com/share/3d336eb8f0704636a47e532726010302
Hello, @Recep,
I have read your old topic and this one as well completely, and I can understand what you want to achieve, but as my colleague said in your last topic, unfortunately, there is no such option in our theme for now, for the sticky “BUY NOW” button, to show the popup for the variable products when the variations are not chosen.
It will take you to the above, on-screen to choose the variations first and then click on Add to Cart button, this is how it works for now and we do not have any ready solution for your issue as well.
That is why we request you to please submit this request as a feature request for upcoming updates of the theme, please submit your request here – https://www.8theme.com/taskboard/
Hope you can understand our limitations.
Regards 8Themes Team.
hi,
I understand but I want an answer. By default, the color is selected (or I choose it) but why does the sticky go up when I click on the buy now button, doesn’t it need to go to the payment page? 🙂
Regards
Thanks for your interest. I wish you a good day. https://www.8theme.com/taskboard/ I will open a request.
Hello, @Recep,
I understand but I want an answer. By default, the color is selected (or I choose it) but why does the sticky go up when I click on the buy now button, doesn’t it need to go to the payment page?
This is because the Buy Now button does not have the same functionality as Add to Cart button for the Variable products only with the sticky Add to Cart feature. I hope you can understand.
Thanks for your interest. I wish you a good day. https://www.8theme.com/taskboard/ I will open a request.
You’re Most Welcome!!, And hope your request will catch up the eyes of the other customers and the development department as well, I wish you have a great day.
Thanks for contacting us.
Regards 8Themes Team.
Tagged: add cart, buy now, shop, templates, variations, woocommerce, wordpress
You must be logged in to reply to this topic.Log in/Sign up