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Add to cart and buy now button is not visible at front end

This topic has 2 replies, 2 voices, and was last updated 1 days ago ago by Tony Rodriguez

basanta kumar

Participant

January 5, 2025 at 14:30

for last few days add to cart and buy now button is not visible at front end but it can be seen at single product page edit mode , i failed to resolve thsi issue

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1 Answer

Tony Rodriguez

Support staff

January 6, 2025 at 06:27

Hello, @basanta kumar,

Thank you so much for purchasing our theme and contacting our support center.

We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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