This topic has 13 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson
Add to cart and Checkout buttons dont work on any page. If I click on the icon Shopping Bag with number of items) I can go to the cart and then in the cart page the buttons are now active.
I have search and tried to remove Ajax etc but with no good result.
So add a product to the cart.
1. NO pop up saying item added to cart
and
2. No way to click the View Cart Button or the Checkout button
3. Can Not click delete item button either
Hello,
Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.
Best regards,
Jack Richardson.
as requested
Hello,
The problem is caused by one of a plugin you are using. Please try to deactivate third party plugins one by one to find which one is making conflict.
Best regards,
Jack Richardson.
ok thanks. will have a look.
can you please tell me how you worked that out??
Ok I have deactivated every plugin except the ones that came with the theme.
Obviously I can not deactivate woocommerce because I wont be able to check it.
The problem still remains.
Can you please recheck it.
thanks
Hello,
After you deactivated plugins you need to clear browser cache and cookies and then check the site.
I see that problem with non clickable “View Cart” and “Checkout” buttons persists when “PayPal for WooCommerce” plugin is activated.
Best regards,
Jack Richardson.
I have deactivated that and even removed that plugin and still have the same result.
So I can not see it being that plugin that is at fault.
I have the same plugin on 3 other sites and they work ok.
( yes with different themes)
oh and I have cleared cache totally as well
ok think I got it working
will let you know
Hello,
Let us know if you need further assistance.
Best regards,
Jack Richardson.
thankyou very much for your persistence.
I appreciate it and well done
Hello,
You’re welcome.
Best regards,
Jack Richardson.
The issue related to '‘Add to cart and Checkout buttons dont work’' has been successfully resolved, and the topic is now closed for further responses