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Add to cart bug? - by freekson - on WordPress WooCommerce support

This topic has 7 replies, 4 voices, and was last updated 10 years ago ago by Royalty

freekson

Participant

October 29, 2014 at 11:31

Hi all,

I know the question is asked a lot, but non of the solutions seemed to work.. When non logged in to my clients website, (www.diamondinwax.nl) you are able to add something in your cart, but when clicking on check cart/pay, the page Your cart is empty pops up.

In the WooCommerce status the next deep red line showed up :

Log directory (/var/www/vhosts/29/182445/webspace/httpdocs/diamondinwax.nl/wc-logs/) is not writable. To allow logging, make this writable or define a custom WCLOGDIR

Has this something to do with my error? Also asked it to a professional dutch WordPress company who also using WC. Even they didn’t know the solution!

I would be very happy if the solution is posted below!

-Freek.

(Sorry for the grammer)

#22226 Copied

6 Answers

Robert Hall

Support staff

October 29, 2014 at 15:32

Hello,

What version of the theme and WooCommerce are you using?

Regards,
Robert Hall.

#22272 Copied

Royalty

Participant

November 3, 2014 at 14:29

There is a similar problem in your demo version: When I add something to my cart, the cart widget on the top of the page shows the items and the amount. But when I then click “View cart” it says that my cart is empty and it shows 0 items. When I then add again something, it shows 2 items – the one that I just added and the one that I added before it said that the cart is empty. This problem excists since the update to 1.4…

#22944 Copied

Robert Hall

Support staff

November 3, 2014 at 15:35

Hello Royal Fan,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#22954 Copied

Royalty

Participant

November 3, 2014 at 15:52

As said, its in your demo version: https://www.8theme.com/demo/royal

#22957 Copied

Eva Kemp

Support staff

November 3, 2014 at 16:08

Hello @Royal Fan,

Please provide us with wp-admin panel and FTP credentials in Private Content.
We’ll try to fix that problem.

Thank you.
Regards,
Eva Kemp.

#22963 Copied

Royalty

Participant

November 3, 2014 at 18:47

Sorry, but again: I do not mean my own site, but YOUR DEMO SITE: https://www.8theme.com/demo/royal

#22996 Copied
Tagged: add to cart, themes, woocommerce, wordpress
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