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Add to cart button - by James - on WordPress WooCommerce support

This topic has 3 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

James

Participant

October 30, 2015 at 12:41

We’ve got everything ready to go live but have noticed a small bug that needs your attention.

If a product carries just 1 in-stock and a customer clicks on the add to cart button twice, the product page just hangs….?

Please, contact administrator
for this information.

#96984 Copied Theme version: 1.7.1 WooCommerce version: 2.4.8

2 Answers

Stan Russell

Participant

October 30, 2015 at 13:11

Hello James,

would you kindly provide us with admin credentials for your site in private content? We will investigate this problem.

Regards,
Stan Russell.

#96987 Copied

Eva Kemp

Support staff

October 30, 2015 at 13:49

Hello,

You need update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#96994 Copied
Tagged: add to cart, best selling, online shopping, purchase, secure shopping, woocommerce themes
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