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Add to cart button broken - by Amaurydubois

This topic has 8 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Amaurydubois

Amaurydubois

Participant

January 6, 2021 at 13:25

Hello,

Impossible to add product in the cart.
Check here: https://youtu.be/Xm0jpz6spj0
Problem on all navigator

#267004 Copied Theme version: 7.2.3

7 Answers

Rose Tyler

Support staff

January 6, 2021 at 14:03

Hello,

Please provide temporary wp-admin and FTP access, so we can check it more deeply.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#267010 Copied

Amaurydubois

Participant

January 6, 2021 at 14:07

Thanks, please.
It’s critical because the website is online and impossible to sell and I have a big advertising campaign starting tomorrow :/

Thank you

Please contact administrator
for this information.

#267015 Copied

Amaurydubois

Participant

January 6, 2021 at 14:13

Oups forgot wp access

Please contact administrator
for this information.

#267017 Copied

Rose Tyler

Support staff

January 6, 2021 at 15:03

Hello,

Check now.

Regards

#267026 Copied

Amaurydubois

Participant

January 10, 2021 at 20:47

Hi,

It’s Ok thank You.

I have the same problem in an other site with your theme, how fix it ?

#267709 Copied

Olga Barlow

Participant

January 11, 2021 at 12:12

Hello,

Find wp-content/themes/xstore/js/ajax-spv-add-to-cart.min.js file on the first site and upload it to the mentioned folder on the second site.

Regards

#267778 Copied

Amaurydubois

Participant

January 11, 2021 at 20:01

Great, thank you.

#267885 Copied
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