Return to previous page

Add to cart button bugged ¿ajax functions in the theme customizer?

This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

Metalmor66

Participant

June 6, 2024 at 21:36

Hello, I recently moved ajax functions in the theme customizer to the product, however, after those changes, now the add to cart button is bugged, it adds the first product, the circle stays spinning in the background, if you try Add another product, it does nothing, also, no notification is shown when successfully added to cart, try to revert the changes but it continues the same.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#398522 Copied Theme version: 9.3.11

3 Answers

Rose Tyler

Support staff

June 7, 2024 at 10:14

Hello, Metalmor66,

Thank you for reaching out to us with your concern.

We recommend that you disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Best Regards,
8Theme’s Team

#398598 Copied

Metalmor66

Participant

June 7, 2024 at 11:28

Hello, I have already done it and it hasn’t worked.

#398624 Copied

Rose Tyler

Support staff

June 7, 2024 at 12:42

Hello, Metalmor66,

In this case, please provide FTP access, and we will check the issue more deeply.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#398644 Copied
Tagged: add to cart button, ajax functions, best selling, bugged feature, theme customizer, troubleshoot woocommerce, woocommerce themes
Viewing 4 results - 1 through 4 (of 4 total)