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Add to Cart Button is not showing up on Variable Products

This topic has 8 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

ataub23

Participant

May 28, 2015 at 02:18

Hello, Can someone help me with this. The add to cart button works fine on simple product pages. On variable product pages, the variables show up on a drop down menu, but when you select an option, the “add to cart” button doesnt show up at all. So basically no one can purchase a variable product. How do we fix this?

Please, contact administrator
for this information.

#66484 Copied Theme version: 1.5 WooCommerce version: 2.3.9

7 Answers

Stan Russell

Participant

May 28, 2015 at 07:15

Hello,

as we can see – your site has several JavaScript errors seen in console. Please provide us with admin credentials for your site in private content so we will be able to investigate problem.

Regards,
Stan Russell.

#66496 Copied

ataub23

Participant

May 28, 2015 at 17:45

Thanks Stan,
Please see below for the credentials:

Please, contact administrator
for this information.

#66778 Copied

Eva Kemp

Support staff

May 28, 2015 at 19:10

Hello,

I don’t see “Pick a Size” attribute in Products > Attributes. Please create the attribute at first and then readd variations for products as described here:
http://docs.woothemes.com/document/variable-product/

Thank you.
Regards,
Eva Kemp.

#66811 Copied

ataub23

Participant

May 28, 2015 at 19:43

I just went in and added that attribute. Woocommerce gives the ability to add it within the product addition, which is where it was before. I just redid it your way, and get the same issue.

#66819 Copied

Eva Kemp

Support staff

May 28, 2015 at 20:00

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#66824 Copied

ataub23

Participant

May 28, 2015 at 20:16

Please see below in Private content

Please, contact administrator
for this information.

#66833 Copied

Eva Kemp

Support staff

May 29, 2015 at 10:13

Hello,

The same issue persists with default WordPress theme too:
http://storage3.static.itmages.com/i/15/0529/h_1432890663_7922849_4222a59477.png
Please pay attention to errors, as you can see files can’t be found in the directory wp-content/plugins/woocommerce/, so the issue is with Woocommerce plugin or there are some restrictions on a server at your host.
We recommend you to contact Woocommerce support team concerning this issue.

Thank you.
Regards,
Eva Kemp.

#66924 Copied
Tagged: add to cart, button, showing up, variable products, woocommerce, wordpress
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