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Add to cart button is not working properly

This topic has 8 replies, 2 voices, and was last updated 6 days, 7 hours ago ago by Rose Tyler

Anoop

Participant

September 2, 2024 at 16:54

When I click on add to cart button, it is taking me to the the product page, instead of adding of adding the product to cart.

Please, contact administrator
for this information.

#412773 Copied Theme version: 9.3.16

7 Answers

Rose Tyler

Support staff

September 3, 2024 at 07:08

Hello, Anoop,

Thank you for reaching out to us with your concern.

We can’t check the product page because of the WooCommerce > Settings > Site Visibility.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#412826 Copied

Anoop

Participant

September 21, 2024 at 06:04

okay

Please contact administrator
for this information.

#415317 Copied

Rose Tyler

Support staff

September 22, 2024 at 07:33

Hello, Anoop,

We appreciate your prompt response.

Your products are variable, showing “Select options” is normal behavior, as selecting variations is necessary before adding variable products to the cart.

Best Regards,
8Theme’s Team

#415384 Copied

Anoop

Participant

October 2, 2024 at 09:58

When I click on Add to cart button , it is going to cart page.
I want it to go to off canvas cart after, of adding the product to cart.(adding to cart is working, thank you)

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#416714 Copied

Rose Tyler

Support staff

October 2, 2024 at 10:10

Hello, Anoop,

We’ve set https://prnt.sc/GhMIqqANNePN and changed Header Builder with Elementor settings https://prnt.sc/AyX64vUEYEjg

Please check adding to the Cart now.

Best Regards,
8Theme’s Team

#416716 Copied

Anoop

Participant

November 14, 2024 at 22:39

Off-Canvas cart only showing 3 items at a time

#423506 Copied

Rose Tyler

Support staff

November 15, 2024 at 07:53

Hello, Anoop,

Please edit this option – https://prnt.sc/cj9pGyPHgunY

Best Regards,
8Theme’s Team

#423529 Copied
Tagged: add to cart, best selling, button issues, cart functionality, fix cart button, woocommerce themes, woocommerce troubleshooting
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