This topic has 10 replies, 4 voices, and was last updated 10 years ago ago by Robert Hall
Hi, I’m having issues trying to get the add to cart button to appear. Thanks.
Hello,
We’re unable to view the product link you provided as its access is restricted.
Please open it.
Thank you.
Regards,
Eva Kemp.
Hi Eva,
Please see private content. Thanks.
Hello,
this problem is caused by one of yours third-party plugins. We have temporary disabled all unsupported plugins on your site and ‘Add to cart’ button appear. Please disable all third-party plugins, check your site, then enable them one by one to find which one is causing problem.
Regards,
Stan Russell.
Hi Stan,
Thanks. We will take a look at it.
Hello,
You are welcome.
Regards,
Stan Russell.
Hi Stan,
I just logged in to take a look and it isn’t there. Can you please tell me which plugin was deactivated? thanks.
Hello,
we have tested you site and found that problem was caused by ‘W3 Total Cache’ plugin. It is now disabled.
Regards,
Stan Russell
Thank you Stan!
Hello,
You’re welcome!
Regards,
Robert Hall.
The issue related to '‘add to cart button missing’' has been successfully resolved, and the topic is now closed for further responses