Add to Cart button missing from products

This topic has 20 replies, 4 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

  • Avatar: jrmcphan
    jrmcphan
    Participant
    November 28, 2014 at 01:50

    Morning,

    I created this website a while ago and we have only recently started work on the shopping cart. However, the add to cart button is missing from all of the products.

    Any ideas why? It’s okay when I flip it back to 2012 theme so I believe it must be something in the ID Store theme.

    Thank you.

    Jordan

    Please, contact administrator
    for this information.
    19 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 28, 2014 at 09:18

    Hello,

    Please update the theme to the latest 3.6 version and Woocommerce plugin as wellhttps://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jrmcphan
    jrmcphan
    Participant
    December 1, 2014 at 12:13

    Thank you Eva,

    I have updated to 3.6 and updated woocommerce, but am still experiencing the same issue.

    Is there something else it could be?

    Avatar: Eva
    Eva Kemp
    Support staff
    December 2, 2014 at 21:58

    Hello,

    Please provide us with FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jrmcphan
    jrmcphan
    Participant
    December 3, 2014 at 08:32

    Please find details below…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 3, 2014 at 16:46

    Hello,

    Sorry, but we are unable to connect to FTP with the login details you provided.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jrmcphan
    jrmcphan
    Participant
    December 4, 2014 at 00:28

    Hi Eva, I have attached a link to a screenshot of my FTP details below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 4, 2014 at 12:31

    Hello,

    Thank you for the screenshot.
    We’re able to log in now.
    We recommend you to update WordPress version as well, but create a back up of your files and database before.
    Please do this.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jrmcphan
    jrmcphan
    Participant
    December 4, 2014 at 12:46

    Hi Eva, thank you for the response. My wordpress was updated before updating the theme. I can no longer access the admin panel of my website….

    Avatar: Eva
    Eva Kemp
    Support staff
    December 4, 2014 at 20:57

    Hello,

    I’m able to log in to your wp-admin panel.
    You’re using WordPress 3.9.3 and there is a new version 4.0.1.
    Please update it and create a back up before.
    Or we can do this for you, but confirm you have a back up of the site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jrmcphan
    jrmcphan
    Participant
    December 4, 2014 at 22:20

    Hi Eva, thank you if you could do it that would be great thank you. Blue host has back ups of the website. Thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2014 at 09:01

    Hello,

    As I see you’ve already updated WordPress and now the “Add to Cart” button is working.
    Please check and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: tbijeux
    tbijeux
    Participant
    December 6, 2014 at 18:47

    Hi there,

    I would like the Add to Cart button underneath each product to filled and change the color.

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2014 at 09:18

    Hello,

    Could you please show a screenshot how you want “Add to Cart” button to be displayed?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: tbijeux
    tbijeux
    Participant
    December 8, 2014 at 14:35

    Hi Eva,

    I would like the code to make the Add to Cart button smaller underneath the product page on the single product page, and also specify the color to fill the button.

    Such as the Filled “Small” button in the demo example:

    https://www.8theme.com/demo/legenda/shortcodes/buttons/?et_styles=0-0-0-0-5-0-0-0-6

    I find the button too big on my product page….see link below:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2014 at 17:19

    Hello,

    Please add this code into custom.css file:

    .single-product-page .product-info .single_add_to_cart_button {
        background-color: red;
        font-size: 12px;
    }

    Replace color value with yours.

    Regards,
    Eva Kemp.

    Avatar: tbijeux
    tbijeux
    Participant
    December 8, 2014 at 18:51

    Wonderful Eva, you rock!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 8, 2014 at 18:58

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: tbijeux
    tbijeux
    Participant
    December 8, 2014 at 19:21

    oops one more question, it fills the button, but here is a blue line around the button. The color I previously had.

    How can I change that border color as well?

    Thanks!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 8, 2014 at 19:46

    Please add following code into custom.css file.

    .product-info .single_add_to_cart_button{
    border-color: #303433;
    }

    Regards,
    Robert Hall.

  • Viewing 20 results - 1 through 20 (of 20 total)

The issue related to '‘Add to Cart button missing from products’' has been successfully resolved, and the topic is now closed for further responses

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