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Add to cart button not working with variables

This topic has 6 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

winecellarsolution

Participant

June 23, 2015 at 17:01

Add to cart button works perfectly fine with the simple product but the products which has multiple attributes to it their the add to cart but gives error that “Please choose product option…”. How can I fix this?

#71078 Copied Theme version: 1.0 WooCommerce version: 2.3.11

5 Answers

Jack Richardson

Support staff

June 23, 2015 at 19:18

Hello,

Please provide us with a page link where you have issues.
Also give us access to WP Dashboard.

Best regards,
Jack Richardson.

#71113 Copied

winecellarsolution

Participant

June 23, 2015 at 19:49

https://www.winecellarsolutions.ca/product/gc-95-bottle-cascade-left-elite-kit-rack-85%E2%80%B3h-x-27%E2%80%B3w/#tab_reviews

this is the product with variations

Please, contact administrator
for this information.

#71121 Copied

Jack Richardson

Support staff

June 23, 2015 at 20:03

Hello,

I’ve added variable product to the cart successfully:
http://storage3.static.itmages.com/i/15/0623/h_1435086049_3190722_fb1cfb9a49.png

Please show a screenshot of the error you’re getting.

Thank you.
Best regards,
Jack Richardson.

#71124 Copied

winecellarsolution

Participant

June 23, 2015 at 20:16

Hi,thanks for getting back.

We too can now add variable products to the cart. Since we’ve been working with enabling plugins it has started working somehow.

What has now begun to happen is that prices and the option to add to cart or select options now appears twice under every product.

this instance of the problem was found at this url but its persistent throughout all products
https://www.winecellarsolutions.ca/brand/le-nez-du-vin/

Thank you for your help so far!

#71128 Copied

Jack Richardson

Support staff

June 24, 2015 at 10:53

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#71248 Copied
Tagged: add to cart, best selling, button, themes, variables, woocommerce
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