This topic has 6 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Tony Rodriguez
Kindly help how to solve
Hello,@Festigift,
Thank you so much for purchasing our theme and contacting our support center.
We have reviewed the Add to Cart functionality on your website and confirmed that it is operating correctly. For your reference, we have provided a video demonstration in the private content area.
It appears that the issue may be related to caching on your end. We kindly ask that you clear your browser’s cache and attempt to access the site using a fresh browser session.
We trust this information proves helpful. Should you require further assistance or have any additional questions, please do not hesitate to contact us.
Best regards,
The 8Theme Team
ok so it was cache plugin which affecting,
can you suggest best plugin free plugin for fast speed of my website and can you tell how to protect my website from hackers.
and i am facing problem in facebook login,
help me out
Hello, @Festigift,
Thank you for your response.
1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization:
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.
2/ A/ Google reCaptcha is widely recognized as one of the most effective solutions for protecting your website from spammers.
If you are looking for an alternative solution, you can either search for one yourself or read the following article which outlines the most popular ideas: https://www.finally.agency/blog/how-to-stop-getting-spam-from-my-website
B/ As technology evolves, so do potential vulnerabilities. Regular updates are vital to address these vulnerabilities, ensuring that your website remains secure and protected against potential threats. Additionally, updates often come with new features, improvements, and bug fixes, contributing to the overall stability of your site.
C/ Please read this article: https://www.wpbeginner.com/wordpress-security/
We hope this helps.
For facing problem with facebook login, Please note that, always create a new topic for a new issue on our support forum to avoid any inconvenience.
Best Regards,
8Theme’s Team
can you check brought to gather functionality is not working
Hello, @Festigift,
Thank you for your response.
We kindly request that you initiate a new topic on our support forum for any new issues you encounter. This approach ensures that all concerns are addressed efficiently and without inconvenience.
When creating the new topic, please provide a detailed description of the problem, the URL of the affected page, and the WP admin access credentials. Ensure that these details are submitted in the private content area designated for sensitive information. This will enable us to investigate and assist you promptly.
Thank you for your cooperation.
Best regards,
The 8Theme Team
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