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Add to cart button, Wishlist, Hover effect, Qr code generate, Slide glitch

This topic has 12 replies, 4 voices, and was last updated 2 weeks, 6 days ago ago by Andrew Mitchell

Kitab Ki Dukan

Participant

July 4, 2024 at 08:22

Hello team,
I’m facing a lot of glitches on the website. Add to cart button is not showing on shop page for the products even I have already swithced on the “add to cart” option. I am getting a notice of “Please, activate Wishlist option to use this widget.” on my live website even the wishlist option is already switched on and it’s working too, this notice is not removing. I have swicthed a hover effect of zoom in for the products but it’s not working. At the section of YOU MAY ALSO LIKE IT there an option of QR Code but it’s not working only showing a notice “Click on the image to get the QR link to this page.” even it’s not removing. At the section of “Popular Book This Year” there is a slide, sometime slide works but sometime it does not work.
Please look into these glitches and help me to get solve it as soon as possible.

Files is visible for topic creator and
support staff only.

#403023 Copied Theme version: 9.3.14

11 Answers

Rose Tyler

Support staff

July 4, 2024 at 08:47

Hello Kitab Ki Dukan,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#403033 Copied

Kitab Ki Dukan

Participant

July 4, 2024 at 11:52

Sorry I can’t, as I don’t know that is it safe or not to share website admin details and I don’t know how to do it

#403085 Copied

Rose Tyler

Support staff

July 4, 2024 at 12:44

Hello Kitab Ki Dukan,

We hope this message finds you well.

We would like to assure you that it is completely safe to provide us with the login credentials for a temporary account through a secure content area https://prnt.sc/L9laG4hXvhOx .

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please be informed that you will have the ability to delete this account once your queries have been addressed.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#403100 Copied

Kitab Ki Dukan

Participant

July 4, 2024 at 13:39

Shared the deatils, please check private content area

Please contact administrator
for this information.

#403112 Copied

Rose Tyler

Support staff

July 4, 2024 at 13:52

Hello Kitab Ki Dukan,

We appreciate your prompt response.

1/ We’ve enabled the Add to cart button https://prnt.sc/J1yWOabfIBB2 via XStore Builders > Archive Builder > edit template.
Read more – https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

2/ Please check Wishlist now – https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor

3/ “I have swicthed a hover effect of zoom in for the products but it’s not working.” – please do changes via XStore Builders > Archive Builder > edit template.

4/ We’ve removed the QR code widget from the sidebar on your site, because this widget is deprecated, unfortunately.

5/ ” At the section of “Popular Book This Year” there is a slide, sometime slide works but sometime it does not work.” – please provide URL of page with this content.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#403115 Copied

Kitab Ki Dukan

Participant

July 4, 2024 at 14:18

3. Still now that zoom in effect is not working on shop page for the products.
5. that section on home page itself, you can when you scroll down a lit bit (One more thing, this slide issue i’m facing on mobile phones)

One issue i’m facing Add to cart option is not showing for the products on single product page for the FEATURED PRODUCTS

Files is visible for topic creator and
support staff only.

#403117 Copied

Rose Tyler

Support staff

July 4, 2024 at 14:32

Hello Kitab Ki Dukan,

3/ As we can see, you did not activate the zoom. We’ve activated it for you – https://prnt.sc/dLs8eJ63NmCr

5/ Please provide a video of the issue.

6/ XStore Builders > Single Product Builder via Elementor > edit template > settings of Products element https://prnt.sc/YDrreHW97zIr

Best Regards,
8Theme’s Team

#403120 Copied

Kitab Ki Dukan

Participant

July 4, 2024 at 14:57

5. I have provided 2 videos. In 1 video you can see it’s working but in another it’s not working. This is the issue, sometimes it works and sometimes it doesn’t.

Files is visible for topic creator and
support staff only.

#403122 Copied

Kitab Ki Dukan

Participant

July 5, 2024 at 11:34

No reply till now nor the glitch have been fixed. Please reply something as I have already attached the videos. Please have a look on them.

#403248 Copied

Jack Richardson

Support staff

July 5, 2024 at 12:38

Dear @Kitab Ki Dukan,

Thank you for reaching out to us.

Please be advised that our response times may vary. Typically, responses are issued within 24 hours from Monday to Friday, and within 48 hours on weekends (Saturday and Sunday). We strive to respond more swiftly whenever possible. To ensure efficiency and avoid delays, we kindly request that you refrain from submitting multiple inquiries for the same issue, as this does not expedite our response time.

We did reviewed the videos you provided and acknowledge the unusual behavior of the sliders within the tabs. Our team is currently investigating this issue to identify a viable solution. We will keep you updated on our progress and notify you as soon as a comprehensive solution is found. In the meantime, you might consider using a non-tabs element or transferring your tab content to another widget type as a temporary workaround.

Thank you for your understanding and patience.

Best regards,
Jack Richardson
The 8Theme Team

#403258 Copied

Andrew Mitchell

Support staff

September 15, 2024 at 11:32

Dear Kitab Ki Dukan,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#414425 Copied
Tagged: add to cart button, best selling woocommerce, hover effect, qr code generate, slide glitch effect, wishlist features, woocommerce themes
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Add to cart button, Wishlist, Hover effect, Qr code generate, Slide glitch

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