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Add to Cart Buttons Missing - by sholdstock

This topic has 6 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

sholdstock

Participant

October 12, 2015 at 15:49

Hey,
I have just updated to the latest version of woopress, but my add to cart buttons appear to have disappeared on product pages with custom options (for example: http://www.minifigureme.co.uk/product/personalised-lego-minifigure/ or http://www.minifigureme.co.uk/product/lego-minifigure-display-frame-large-white/)

These pages worked before that once options have been selected, the add to cart button would appear. But this no longer occurs.

I have also noticed that the gallery for the product images is no longer dynamic, it instead just lists all of the images one after the other.

When upgrading the theme, I exported and imported the settings, which mostly seems to have carried across fine except for this issue.

I have tried toggling the Ajax “Add To Cart” option in the theme settings but on or off, it doesn’t seem to work.

Please help 🙂

#93307 Copied Theme version: 2.5 WooCommerce version: 2.4.7

5 Answers

Eva Kemp

Support staff

October 12, 2015 at 16:23

Hello,

Try to delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from a new theme package that you downloaded.
If the issue still persists provide us with FTP and wp-admin panel credentials in private content.

Regards,
Eva Kemp.

#93330 Copied

sholdstock

Participant

October 13, 2015 at 12:46

Hello Eva,

Thanks for getting back to me so fast, I have tried re-installing the theme both through FTP and Control Panel methods but either fixed the problem. In fact, it has caused all of the page content to disappear. I will send through login details through the private message.

Thanks for your help in advance.

Stephen 🙂

Please, contact administrator
for this information.

#93578 Copied Theme version: 2.5 WooCommerce version: 2.4.7

Eva Kemp

Support staff

October 13, 2015 at 16:25

Hello,

Please provide us with FTP credentials too.

Thank you.
Regards,
Eva Kemp.

#93666 Copied

sholdstock

Participant

October 13, 2015 at 17:08

No problem

Please, contact administrator
for this information.

#93682 Copied

Eva Kemp

Support staff

October 13, 2015 at 17:31

Hello,

There are errors on your site:
http://storage2.static.itmages.com/i/15/1013/h_1444753840_2248261_688d754f43.png

“Internal Server Error” is related to server configuration. You have to contact your hosting provider to investigate this issue.

Thank you.

Regards,
Eva Kemp.

#93688 Copied
Tagged: add to cart, buttons, missing, theme, woocommerce, wordpress
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