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Add to cart & buy now functionality is not working

This topic has 5 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

Growthx Media

Participant

August 20, 2024 at 10:27

Hello team, Add to cart & buy it now buttons is not working. please check & help us. Also we want Drawer Cart when someone added to cart. I added credentials on private chat.

Please, contact administrator
for this information.

#410815 Copied Theme version: 9.3.16

4 Answers

Tony Rodriguez

Support staff

August 20, 2024 at 12:53

Hello, @Growthx Media,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to clear your browser’s cache and then verify the functionality of the “Add to Cart” and “Buy Now” buttons on your website.

To ensure the resolution of your issue, we have temporarily deactivated all third-party plugins on your site, with the exception of those that are essential. We recommend that you reactivate these third-party plugins one at a time. This approach will help you identify if any specific plugin is causing the issue. Should you ascertain that a particular plugin is problematic, please reach out to the plugin’s author for further assistance.

Thank you for your cooperation and understanding.

Best Regards,
The 8Theme Team

#410850 Copied

Growthx Media

Participant

August 20, 2024 at 13:19

Thanks for your help, How we can change the action of add to cart. We want to open cart drawer not message.

#410856 Copied

Tony Rodriguez

Support staff

August 20, 2024 at 14:04

Hello, @Growthx Media,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache and then revisit your site.

We have enabled the Ajax add-to-cart option located under XStore > Theme Options > WooCommerce > Single Product Page > Layout. This adjustment has addressed the concern you were experiencing.

For your reference, we have included images in the private content area of our correspondence.

We hope this resolves the matter to your satisfaction. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#410870 Copied

Andrew Mitchell

Support staff

August 22, 2024 at 11:42

Dear Growthx Media,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#411145 Copied
Tagged: add to cart issue, buy now not working, woocommerce cart functionality, woocommerce fix, woocommerce troubleshooting, wordpress ecommerce solutions, wordpress templates
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Add to cart & buy now functionality is not working

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