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Add-to-cart events in the server log - by Namaste

This topic has 6 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

Namaste

Participant

September 20, 2021 at 17:13

Hi,
I will appreciate your help with one issue.

Recently we noticed in our facebook event manager large number of events sent wia API from our server. When actual number of add-to-cart was around 10 server was sending for example 300 events.
After I checked server log I noticed that in fact there is a lot of add-t-cart after GET command when product/product category/new products page was displayed – see example in pc.
It looks like this fragment of text is trigerring event and at the same time it is not actual action performed by client. It looks more like situation when it happens every time add-to-cart button is visible.

Can you advice?

Please, contact administrator
for this information.

#302869 Copied Theme version: 7.8.2 WooCommerce version: 5.1

5 Answers

Namaste

Participant

September 21, 2021 at 08:07

BTW – I turned off woocomerce infinite scroll and it helped with view category event. Now the server is sending a right number of events. But add-to-cart and view content are still incorrect (too many)

#302923 Copied

Namaste

Participant

September 22, 2021 at 08:39

Hi – can you share any insights?

#303058 Copied

Olga Barlow

Support staff

September 22, 2021 at 13:49

Hello,

Take our apologies for the delay in answering. Could you please enable Storefront theme and check the issue with the default Storefront theme? Do you have the same problem?

Regards

#303112 Copied

Namaste

Participant

September 22, 2021 at 13:53

I am afraid I don’t wont to do it on live site. And I am not sure how to do it and measure on staging

#303115 Copied

Olga Barlow

Support staff

September 23, 2021 at 13:45

Hello,

Yes, it would be better to create staging site and test there. Let me know about the results.

Regards

#303237 Copied
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