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Add to cart is very slow – Xstore theme –

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

tingytongy

Participant

August 18, 2023 at 10:23

Hello
Add to cart is very slow.
The all website is looding slow.
What to do ?

Please, contact administrator
for this information.

#364889 Copied Theme version: 9.1.13

3 Answers

Rose Tyler

Support staff

August 18, 2023 at 10:32

Hello, Tingytongy,

Thank you for contacting us and for using XStore.

1/ There is next error appears after clicking on Add to cart button – https://prnt.sc/z_GpLKm2lB6W Please make sure that this is not caused by a 3rd party plugin or custom code on your site (for this temporarily disable all 3rd-party plugins and activate parent xstore theme).

2/ About fonts on your site – https://prnt.sc/6yCi1GUISFOG , please read https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/ or contact your hosting provider to get assistance. It is independent of the theme.

3/ About site speed, please read the next article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Kind Regards,
8theme team

#364890 Copied

tingytongy

Participant

August 18, 2023 at 11:25

If I activate the xstore parent theme, all the design will disappear

#364897 Copied

Rose Tyler

Support staff

August 18, 2023 at 12:30

Hello, Tingytongy,

It is normal behavior because parent and child themes have their own settings in theme options. Please check only add-to-cart behavior.
If the problem persists with the child theme only, it means there is something in the child theme that causes it.

Kind Regards,
8theme team

#364912 Copied
Tagged: best selling themes, fast checkout woocommerce, improve add to cart speed, optimize woocommerce performance, xstore theme speed, xstore woocommerce theme
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