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Add to cart message and ajax errors - by joins

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

joins

Participant

August 9, 2019 at 15:14

Hi guys,

We’re having some trouble adding an “add to cart message”. We’ve added a filter “wc_add_to_cart_message_html” and we’ve noticed that if we add a product that has options and the page reloads, the message appears on the page top (you can check on this one http://3.8.186.49/product/3-compartment-recycling-bin/); otherwise, products without option the message don’t show (eg.: http://3.8.186.49/product/3-bees-wrap-pack-almoco-alternativa-a-pelicula-de-plastico/).

We’re also experiencing a weird warning in the homepage. If the products don’t load completely before moving to other page it appear the message “Ajax error”. (http://3.8.186.49)

Kind Regards

#218827 Copied Theme version: 5.5.1 WooCommerce version: 3.6.5

3 Answers

Olga Barlow

Support staff

August 9, 2019 at 16:21

Hello,

1) Simple products have the option “Ajax add to cart” that you can ON/OFF in Theme Options > Single product. Variable products do not have such option, that’s why the page is reloaded after adding to cart and displays info message. If you disable “Ajax add to cart” option for the simple products you will get the same message after adding to cart.

2) It’s because of the lazy loading for the Products element. Try to increase the server max execution time to 60, probably the exiting limit is not enough to get and display the element content.
Or edit page, edit the 8theme – Products element and disable Lazy Loading for the element.

Regards

#218831 Copied

joins

Participant

October 9, 2019 at 16:50

Hi guys,

Thank you for you kind answers and support, they all worked and we almost have the e-store 100%! We still have 2 more questions: why haven’t we got any product in the “New Products” tab in the homepage (we’ve added 1036 products by hand and is none showing!!!!!)? Also, is there any way to set that product tab manually? Secondly: can we also set manually the “Best Sellers” product tab?

(website: https://planetiers.com/shop)

Many thanks for you awesome work,
António Garruço

#222892 Copied

Olga Barlow

Support staff

October 9, 2019 at 17:55

Hello,

Edit your page > edit the Product element that you have in the New products tab and check the element settings. You should have products type > all, sort by date and choose the ask/desc order. To show bestsellers edit the next tab content and product elements and choose the bestselling in the product type http://prntscr.com/ph1qjs

Regards

#222898 Copied
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