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Add to Cart Missing for Variable Product

This topic has 12 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

paulho88

Participant

October 26, 2015 at 08:41

Hi,

The “Add to Cart” button is missing for the variable product category. For simple product it works but when I switch to Variable product the cart button disappears. My variable product options are very simple, just need to give an option for colour: black or white.

Please advise thanks.

#95945 Copied Theme version: woopress

11 Answers

Eva Kemp

Support staff

October 26, 2015 at 10:59

Hello,

As I see “Add to Cart” button is shown:
http://storage7.static.itmages.com/i/15/1026/h_1445853532_6787050_5051ae688c.png

Please clear browser cache and check again.

Regards,
Eva Kemp.

#95991 Copied

paulho88

Participant

October 27, 2015 at 03:58

Hi,

The Add to Cart shows only for the direct product listing at http://www.electricscootersingapore.net/product/escooter-1/

I did a redirect to the above page as a temp solution.

But when I create a Buy Here page for it and insert the “Product Page” Shortcode it doesn’t show up.

I’ve removed the redirect and you can see the problem now.
Specific URL: http://www.electricscootersingapore.net/buy-here/

Pls advise thanks.

#96196 Copied

Jack Richardson

Support staff

October 27, 2015 at 08:41

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96216 Copied

paulho88

Participant

October 27, 2015 at 10:23

Hi,

Thanks for the fast response.

Please, contact administrator
for this information.

#96244 Copied

Jack Richardson

Support staff

October 27, 2015 at 11:36

Hello,

You created empty FTP account. Please give us full access to the site files.

Thank you.

Best regards,
Jack Richardson.

#96270 Copied

paulho88

Participant

October 28, 2015 at 02:27

Info as below

Please, contact administrator
for this information.

#96392 Copied

Jack Richardson

Support staff

October 28, 2015 at 10:02

Hello,

You’re using very old theme version.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#96428 Copied

paulho88

Participant

October 28, 2015 at 10:48

Hi,

I’ve just updated everything and the problem is still there, the cart button doesn’t show up. Please advise thanks. Actually I’d appreciate it if you guys could fix the issue directly since I’ve already given the login details thanks.

#96435 Copied

Jack Richardson

Support staff

October 28, 2015 at 12:01

Hello,

I’ve disabled zoom effect in Theme Options > Single Product Page.
Please clear browser cache and check the page now.

Best regards,
Jack Richardson.

#96478 Copied

paulho88

Participant

October 29, 2015 at 09:44

ok its working now. Thanks very much for your help!

#96679 Copied

Jack Richardson

Support staff

October 29, 2015 at 09:49

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#96681 Copied
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