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Add to Cart not showing on Product Page - by aleforte

This topic has 8 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Robert Hall

aleforte

Participant

May 20, 2015 at 03:43

Hi 8theme,

I am hoping you can help me out here. I’ve been browsing the forums for two days now and can’t seem a solution that works.

As the title says, we’re having trouble getting the “Add to cart” button to show on the single product pages of our theme. It works on every other theme we’ve tested, but not for Royal. Is there a fix that we might have missed in a thread here?

We’ve tried everything suggested so far, like deactivating all plugins (except woocommerce), deactivating each plugin one-by-one, updating all plugins, deactivating just the yith wishlist, etc, etc. Since we’ve been running quite a few plugins (possibly too many plugins), I understand this may be the problem. For the sake of finding a fix, we’ve deactivated everything that wasn’t recommended by the theme. We have also keep Yith Wishlist deactivated since some posts suggest this is the likely culprit.

Before we go through the trouble of doing a fresh install of the theme/plugins, I thought I’d check in with the experts 🙂

Any help would be greatly appreciated. Please let me know if you would like to see additional information.

#64870 Copied Theme version: 1.7.1 WooCommerce version: 2.3.9

7 Answers

Stan Russell

Participant

May 20, 2015 at 09:18

Hello,

please provide us with link to your site and admin credentials in private content.

Regards,
Stan Russell.

#64913 Copied

aleforte

Participant

May 22, 2015 at 02:43

Hi Stan,

Sorry for not responding sooner. Please let me know if you would like me to provide anything else.

Thanks for the reply!

Best regards,
Alex

Please, contact administrator
for this information.

#65419 Copied

Robert Hall

Support staff

May 22, 2015 at 08:02

Hello,

Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#65444 Copied

aleforte

Participant

May 25, 2015 at 23:54

Hi Robert,

Here you go.

Best regards,
Alex

Please, contact administrator
for this information.

#65955 Copied

Eva Kemp

Support staff

May 26, 2015 at 08:30

Hello,

You had “Just Catalog” option enabled in Theme Options > Shop.
I’ve disabled it and now “Add to Cart” button is shown.
Please check.

Regards,
Eva Kemp.

#65987 Copied

aleforte

Participant

May 26, 2015 at 14:23

I thought there might be an option I was missing. Looks like we’re good to go :). Thanks for the help!

#66076 Copied

Robert Hall

Support staff

May 26, 2015 at 14:24

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#66079 Copied
Tagged: add to cart, product page, shopping cart, troubleshooting, woocommerce, wordpress
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